Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

May 19, 2021

Great app! Super easy to use and a great way of engaging with customers to improve their user experience. Highly recommend!

SOLAI
United Kingdom
Almost 2 years using the app
Edited December 4, 2015

its an amazing simple app!
love that i can run it on my windows in background,
so i can stay online all the time :)

also its getting sales more easily, because i can answer
my customers right away :)

love it!!!

Shirtoopia
United States
Over 1 year using the app
January 17, 2016

Ticks all the boxes and better yet there's a mobile app which is free even on the free plan. Highly recommended

The Velvet Closet
United Kingdom
Over 1 year using the app
March 24, 2021

I only downloaded this app a few days ago but I LOVE IT!! It's one of the best apps you could have and super addictive to seeing how many people visit your site and where they've been referred from. A great way to instantly connect to your customers.

Evergreen Life
Australia
Over 1 year using the app
September 12, 2016

It's a pleasure using this App! It started working immediately and even on the second day we helped two customers purchase from us who otherwise may not have. We've been using Chatra for 2 weeks now and so far we're happy. It's also a multi-language App which is great. Thanks for this great service.

Fudamental Berlin
Germany
Over 1 year using the app
December 2, 2015

Chatra is an excellent live chat app which deserves your attention. A breeze to setup and highly customisable options. Love the phone app which brings mobile customer service to a whole new level. Chatra is everything you need in an instant messenger chat app.

Mailbox Big Box
United States
Over 1 year using the app
September 10, 2020

The app is easy to use. I like how I can view what the customers are doing in real-time. I recommend this app to new businesses.

Hot Dress Boutique
United States
Over 1 year using the app
October 15, 2021

BEST · APP · EVER!!!
Is not only clean, beautiful, customizable and straight to the point. It also has all these beautiful triggers and options that allow for even more experience customization! I hope to use it forever!

Abysm Internal
Canada
Over 1 year using the app
October 6, 2020

Started with the free trial then upgraded to the Pro Plan. App works great, love the features and it's a great price.

Three Brothers Wineries and Estates
United States
Over 1 year using the app
September 21, 2020

Best live chat app ever made. Very affordable for startups and everything is straight to point. Very useful if you wish to engage with your visitors. HIGHLY RECOMMEND THIS APP.

Experience CBD
United States
Over 1 year using the app