Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Great features and responsive staff.
Very impressed by how effective this app is! Lots of my customers are using it to get in touch with a 'quick question' that may not have otherwise been emailed. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Very happy that I installed this app and I do not hesitate to recommend it or the team behind it. Excellent customer service and help if you need it.
A very simple yet aesthetically pleasing tool. Our sales reps have enjoyed it's ease of use and features. There customer service has also been excellent. Thank you for a solid chat app!
We LOVE chatra! It is easy to use and never fails. Really helps us answer those questions that customer need ASAP.
Using this app for a few years. So far so good - haven't had a single issue. Nice App, good customer service & recommended.
I never thought how useful could be this app and Im so happy to get it! I being closing more sales via chatra than email as the quick response is amazing for our customers. We are so happy with this and we really recommend it. It helps a lot that you can install it on your phone so you dont miss anything!
Love this app - has been very helpful for customer communication!
Works great and customers love being able to get questions answered quickly. Great app and customer service!
This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.
Absolutely AWESOME app! Well designed, great customization, fantastic phone app....the perfect package! I will be a lifetime user for sure!!