Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

May 9, 2020

We use the free version and it's awesome! If you were selling a more premium/complex/subscription product that requires more input from customer service, I could definitely see how the premium version would be worth the $$.

Culture Athletics
Canada
11 months using the app
December 19, 2015

Truly looks & feels as a messenger app. Works wonderfully everywhere and does make it easy for the customers to reach you. Highly recommended!

Ultykhopdi
India
11 months using the app
March 6, 2018

LOVE! The app was easy to install and everything is going seamlessly. I'm very impressed and would recommend it to everyone.

Norton House Quilting
United States
11 months using the app
December 5, 2016

Great chat app. Especially like how the chat box is persistent at the bottom of the page. Nice and clean look. Can work with any site.

Superfood Com
United States
11 months using the app
July 26, 2016

Perfection addition. A quick and easy communication method for all. Bravo.

Magnetqueen
United States
11 months using the app
February 22, 2017

Hands down the best chat app we've tried so far! Seriously....well done guys! Easy to navigate, integrate and fun too. Keep up the great work.

Bycsera
United Kingdom
11 months using the app
September 26, 2018

Great setup & convenient for my team to handle customer service. It's good to have this app to serve our customer better. Recommended

Aintfake
Malaysia
10 months using the app
Edited May 25, 2018

Very easy to install and to use. Been able to invite other employees, customize to a degree. Would recommend to anyone who needs a simple chat app.
Biggest request is to access from mobile.

Lolliandpopsdev Com
United States
10 months using the app
Edited December 7, 2020

This app has been really helpful in connecting with customers interested in finding a Parry Sound photographer, looking for headshots. So very helpful to communicate with clients. Very easy to set up/use, and implement. Thanks, Peter Istvan Photography

Peter Istvan Photography
Canada
10 months using the app
July 6, 2020

In our opinion the best and most complete app we’ve tried thus far . Hence the reason we rate it with 5 stars.

CHIMPS WORLD
Netherlands
10 months using the app