Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

November 21, 2016

Great chat software and we have used around 5 different ones. Always new innovations, loads quick and feels nice and friendly to customers. Thanks Chatra

Natural Baby 2
United Kingdom
9 months using the app
January 25, 2022

Utilizo chatra para mi ecommerce y me ha gustado mucho. El plan gratuito esta muy bien. El plan de pago tiene unas opciones fantásticas. Muy recomendable.

BAFFEE
Spain
9 months using the app
November 7, 2016

An absolutely superb and indispensable app for our store. Would thoroughly recommend!

Mdnp
United Kingdom
9 months using the app
December 2, 2018

We use this app to not miss any potential customer and it works great! Wherever you are Chatra helps you increase your revenue and stay in touch with your customers - We recommend it!

Design Fabrics Store
United States
9 months using the app
May 20, 2021

Best chat app, free plan which is really ok if you need basic services, good customer service. I recommend!

Chamaye
France
9 months using the app
October 1, 2020

This is a great tool, very helpful with a lot of options, and easy to use.
We recommend it highly to everyone.

RSP Fashion
United States
9 months using the app
August 16, 2017

We love this app and highly recommend it!

Loohoo
United States
9 months using the app
August 24, 2016

Love this app. Offers the convenience and piece of mind of being 'connected' to your customers 24/7 with a smartphone.

Straw Boss Comb Collective
Canada
9 months using the app
December 27, 2016

This is a great app, we are using it and loving it everyday. Lots of features and a FREE single user account, we plan to grow with multiple users and we want to continue using this app. Well done!

Gadgetworld Ae
United Arab Emirates
9 months using the app
Edited June 1, 2020

It is pretty good. I use the android app and it is great. Strongly suggest this app to customers looking to increase sales.

Forever Fog
United States
9 months using the app