Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

May 21, 2021

I did a ton of research on Chat Bot apps and this is the best for sure. Tons of features in the free version.

Celeb Prayer Candles
United States
7 months using the app
June 12, 2018

Easy to use and set up. Really awesome customer service

Secrets Shh Australia
Australia
7 months using the app
January 13, 2016

Love this app so far! Was so easy to install (i clicked a button) and I love that I can watch what people are looking at on the site and adding to their cart while we chat. I would recommend this over and over again!

Caveman Grocer 2
Canada
7 months using the app
November 7, 2018

Hemos probado con muchos tipos de chat, de los cuales Chatra ha sido el mejor. Es de fácil uso y tiene una buena apariencia.
Lo recomendamos

Rosaholics
United States
7 months using the app
July 27, 2021

Amazing live chat for your store, if you are looking a Live Chat/Live e-mail and chat bot this is best option <3

ERUSH | Experiencias Incríveis
Brazil
7 months using the app
April 16, 2020

Very convenient tool- you can see what customers have in their cart to be most effective. It integrates with FB chat, and also allows you to communicate with customers in email form via the chat itself.

Durabak Company
United States
7 months using the app
July 11, 2018

Great app with easy integration. A must download and have for your business!

The Consumer Market
United States
7 months using the app
August 14, 2019

This app is great for real-time interaction with customers and website visitors! We are now closer to our audience than ever.

Olori
United States
7 months using the app
April 23, 2020

Perfect have used this for a number of months now and havent had any issues and seems easy/simple enough for customers to use.

Springer Interiors
United Kingdom
7 months using the app
November 7, 2016

great for instant communication with customers

Ring Concierge
United States
7 months using the app