Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
Refine
-
By rating
I love this app and all its functions. I highly recommend this app for anyone who is looking for a customer chat option.
This app is amazing, easy to use, lots of quick customisation options, does everything we need and prompted us to add a few things we hadn't thought of. Best of all, it only took about twenty minutes to set up and switch on. Highly recommend!
Great app. Does exactly what is says :)
Amazing! Amazing! Amazing! I am using it for a few days and I love it. One client reached me through the app, when the payment system was not functioning. So I could solve the problem quickly. I definitely love it! One great app that helps you stay close to your clients. And I totally love the triggers. They convinced me to go with the premium version!
Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.
Good app specially to joint all chats from social medias into 1 chat, answer all customers questions easily. Only thing I don't like is a delay from getting chat notifications in my phone
Easy set up with what we needed to create our own look and feel. This app is user friendly and great to use! It works well on our website. We are very happy! The ChatBot team responds quick to queries. Thank for a wonderful app! Really appreciate it!
I love this app, and the integration was easy and seamless. The Chatra team is innovative and appears to be constantly working on improving their customer experience, as well as the experience for their customers' customers! I highly recommend this for your Shopify store!
Very easy to install and it's already helped us convert customers that had questions they needed to have answered!
This app works for what we need. I would recommend for small business. The free version is good for now but as business grows upgrading is an option.