Reviews (656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy installation, user-friendly interface, and effective mobile functionality, allowing for on-the-go customer service. Key features include real-time typing visibility, live chat prompts, and customer activity tracking, which help boost sales and conversions. The app also offers robust customization, seamless integration with platforms like Facebook Messenger, and proactive automated messages. A free plan is available, with many opting to upgrade as business needs expand.
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I like the functionality but wish customers would interact with it more. I wish there was an easier way to capture their contact information as well.
I used this App for two days and I saw timely update once the customer is vising website or any page. But personally I see people do not want to chat online. This is for US customer, it may not be for other countries.
Chatra, it works. We've used quite a few chat programs and this one fits 95% of the use cases for it. Simple to use, triggerable for actions users might do--which is very good and you should use. Team management, etc. We'd like to see a jabber server something that could tie in IM to the mix instead of having to keep a window around all the time, but again, not a deal breaker. Also, bonus, they are continually iterating making it better and we love it when developers continue to.. develop. ;)