Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

August 22, 2018

Great app...I love the page triggers.

Hottvapes
United States
3 months using the app
July 4, 2020

I have tried a few chat apps. This one is, at least in my opinion, the best one between those I have tried.

Designer Supplied
United States
3 months using the app
June 23, 2021

I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!

STANLEY POP - LOS ANGELES
United States
3 months using the app
April 29, 2020

I love it. I was looking for an easy chat to use that it has an app so I can support customers from my phone. This is the one, I was ready in 2 mins literally. 100% recommended :)

Shoe Shield ™
United States
3 months using the app
February 7, 2017

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

Yellow Berry 2
United States
3 months using the app
May 31, 2021

Είναι εξαιρετική εφαρμογή !! Κάθε πελάτης θέλει άμεση επικοινωνία με το κατάστημα! Αυτή η εφαρμογή σε κάνει ένα με τον πελάτη ! Σε κάθε απορία του είσαι εκεί για να τον βοηθήσεις.

topsagmeno
Greece
3 months using the app
Edited March 29, 2021

AMAZING. So so simple to use! They also have an app in the apple store that links up. Seriously, the best app ever. I highly recommend.

Glitz and Grace
United States
3 months using the app
July 29, 2023

It has many features help seller to increase the clints and make engagment ,it has free plan to the begginner ,thank you chatra

upscaleunique
United Kingdom
3 months using the app
Edited February 9, 2017

Great chat app, easy to use, and getting notifications on mobile and desktop is a nice touch. It is a little more expensive than some other chat apps so I would like to see integration with Facebook Messenger and Mailchimp eventually.

Still Alive Clothing
United States
3 months using the app
May 9, 2020

Does exactly what you want from it. Customizable in terms of placement/colour, even the free version is very good.

Fluffy caterpillar
United Kingdom
3 months using the app