Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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I've used a lot of chat apps, so far this app seems to be the keeper. Works well on mobile and desktop.
Really easy, straightforward functionality. I love that they have an app, so I can use it when I'm out and on-the-go, and they have great options for automated responses.
I love it. I work with a lot of farmers who don't all have great wifi- that does affect the ability for the app to work. But when it does work, it definitely helps me convert. I'm grateful for the app and for the quick responsiveness of the team when I need assistance.
Great app helps to interact with customers and really increased sale
Also great help from admin with installation
Great real time view into the mechanics of your funnel!
Great app, installed easily and gives quick response after testing. If someone contacts you on chat, you can get mobile notification with approx 10 seconds to a minute. Great app, thanks a lot :)
At www.tarjetasideales.com we are extremely happy using Chatra, great design and incredible customer experience. Don't conform with Zopim, Olark or LiveChat when you can use Chatra. Greetings from Colombia
Very happy with the Free version of the app. :-)
Might upgrade when I find the time to add the extra info/settings.
Brilliant App! Helped me convert a few customers in under a week of installing this app. Look forward to closing many more deals
We are pleased with Chatra for its interactive ability and adaptability for virtual customer service. I would recommend it as a viable e-commerce app for customer engagement!
Tom, Traveloosa.com