Reviews (650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions and boosting sales through features like live visitor tracking and seeing what customers type before they send messages. They appreciate the customizable automated chat prompts and the app's ability to integrate with other platforms, along with a mobile version for managing interactions on-the-go. Positive feedback also highlights the app's reliability, easy installation, and responsive customer support, which contribute to its effectiveness in engaging customers and improving service.
Refine
-
By rating
This app is amazing. I can't tell you how awesome and insightful it has been to have the ability to track each visitor as they come to our site! IN REAL TIME. Yes i know google analytics does this as well, however! Chatra actually alerts you when someone is on your site! It gives location, and how they were referred to your website ie, google, pinterest, instagram, facebook, bing.. you name it. But most importantly, customers can get answers to their questions immediately. We are solely an online store, so for us, our customer service better be top notch! Thanks to this app, it is:)
Great chat software and we have used around 5 different ones. Always new innovations, loads quick and feels nice and friendly to customers. Thanks Chatra
An absolutely superb and indispensable app for our store. Would thoroughly recommend!
Easy to install, useful notifications, good customer engagement! Sold a cute bikini piece thanks to this app in the first few days!
axionbikini.com
We love this app and highly recommend it!
Love this app. Offers the convenience and piece of mind of being 'connected' to your customers 24/7 with a smartphone.
This is a great app, we are using it and loving it everyday. Lots of features and a FREE single user account, we plan to grow with multiple users and we want to continue using this app. Well done!
Chatra is the best chat app ever! Truly a stellar experience that you don't want to miss out on! I tried so many others and they were all mediocre at best. It is so fantastic and easy for my customers to use, and unlike before, they all want to engage with us while shopping.
The layout is both beautiful and professional and works on my phone when I am away from my desk. This allows me to maintain contact and provide excellent service. Their support is first class and instant. Get it for your store and you'll never look back. :)
this is a great app and so easy to use with plenty good features. I just wish it was a bit cheaper :)
Love this app! I have had numerous customers contact me via Chatra ending in great customer support!