Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Great app and very easy to set up. Works like clockwork and appears on every page you want it to appear.
I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.
Been using it for a week now.
Haven't really had a chance to use it as yet but it has some pretty cool features and the price is reasonable
We like this live chat app very much. App is user friendly and has all the features we need. Thank you Chatra.
We used this for awhile and were really happy with it. The fact you get one user for free is commendable and all apps should have this incentive. We will definitely download and use it again when the time allows. A must try app.
I like the options which are user friendly and to make chat very understandable for beginners. It has been very useful to communicate with customers instantly while they are online and having doubts.
Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products.
So far I am enjoying the app. It is such an ease communicating with client. Love the texting format!!!
It is a wonderful and helpful app. You can see in real time where your visitors come from and the page they are in, also if the cart is empty or not.
I haven't been using the app for long - just a week but I really like it.
I have to go with the free plan, so some of the best features are not included, but guess the free features are good enough to interact with customers and help the store sales and communications with potential customers.