Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Great App. Recommend it to anyone who is looking for a chat.
The free version is working great as well.
I like Chatra as it allows to tend to my customer's questions wherever I am via my smartphone. Installation and setup is just a click. I like the fact that it enables me to chat with my customers via my smartphone. It simplifies the process of providing chat functionality on my ecommerce websites a lot and has the ability to be proactive based on a number of situations all customizable on Chatra. The ability to see what the other side is typing before it is sent is a plus.
Works perfect. The first day I made two sales that probably would not have happened without Chatra. I can honestly say this app doubled my conversions.
Chatra works very well. It´s easy to use, and comes with a lot of setting options. It´s also very good at giving you plenty of info on your website visitors, and chatting with them is easy. Support is friendly and effective - too. I´m glad my shopify expert recommended me this app for my online store. Thumbs up!
Very easy to use. Increased my conversions. Customer service is excellent. Very professional lay out.
The Chatra app is great. It's really helped with customers being able to access our customer service team quickly. So far I'm really enjoying this app and would recommend it.
This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable.
Highly recommend!
Great app! We use this app almost every day and it helps up connect with our customers with regards to their questions, orders & even website user issues. It is the best chat app I have come across so far.
Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products. Its very simple to set up and customize!
We LOVE this app! Chatra was super easy to install, any queries I had were answered promptly and the customer experience is great. Chats come through on my phone so when we're out and about we can still answer all our customers questions. Definitely recommend this to anyone wanting to convert more website visitors into customers