Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

December 20, 2015

No doubt the best chat app I've used. Visitors can have fast, direct access to your customer service and receive immediate response!

Installation process is very simple. No hassle setup, simply click "Get" and it is ready to go.

More amazing is that it comes with its own mobile app, so when someone sends a chat message, the message will be alerted on your iOS or Android; and you or your support team can reply potential customers on-the-go from anywhere!

Works very smooth and is highly recommended for any store owner!

Silicagelly
Malaysia
25 days using the app
December 8, 2016

Love this app! Very simple and straightforward but robust at the same time. Love that i can use it on the go (mobile) as well as on my computer. COuldn't be happier!

Christendominique
United States
24 days using the app
March 13, 2018

It's the most convenient and practical messaging app I've seen so far.

Techtronixter
United States
24 days using the app
Edited August 24, 2016

Superb app.Superb supprot. Highly recomended... :)

Casedodo
India
24 days using the app
March 20, 2017

Fantastic app, it has so many cool features and it's so easy to use, it's unbelievable, really! The design of the app is another positive point, very clean and modern. Thank you for creating such amazing application!

Emporium Vancie
Brazil
24 days using the app
August 26, 2020

Using this tool for 7 days now and i'm extremely satisfied! All messages in one place, great costumer support, great features.

Strong Pillars
United States
24 days using the app
November 7, 2016

Excellent job, thanks for making a free option for those of us starting out. Easy to install.

Greenforpets
United States
23 days using the app
May 9, 2017

Great app!. Perfect way to build trust and engage with customers.

Birthstoneboutique
United Kingdom
23 days using the app
January 21, 2021

After trying other apps, I started with Chatra and I am really really satisfied.
I am using the free plan, since for now fits my needs. Vlad helped me countless times to set at the best the app, with a great customer service. Surely when my business will grow, I will consider upgrading to another plan.

OOAKchargers
Italy
22 days using the app
April 10, 2019

I use this app to add a CHAT box to my website. Makes it look very professional and engaging so customers don't feel like they are just wondering in the wilderness! VERY happy with it! Thanks!

BriansFashions
United States
22 days using the app