Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

January 25, 2016

I am really enjoying this app. A simple solution with great results and easy to install and use. I highly recommend Chatra.

Rnw2015
Canada
About 2 months using the app
April 30, 2016

Really easy, straightforward functionality. I love that they have an app, so I can use it when I'm out and on-the-go, and they have great options for automated responses.

Tessa Hughes Fashion
Canada
About 2 months using the app
November 17, 2018

Great app helps to interact with customers and really increased sale
Also great help from admin with installation

Celebs In Hats
United Kingdom
About 2 months using the app
January 19, 2018

Great real time view into the mechanics of your funnel!

Sun Genomics
United States
About 1 month using the app
May 11, 2016

At www.tarjetasideales.com we are extremely happy using Chatra, great design and incredible customer experience. Don't conform with Zopim, Olark or LiveChat when you can use Chatra. Greetings from Colombia

Tarjetas Ideales
Colombia
About 1 month using the app
September 23, 2018

Very happy with the Free version of the app. :-)

Might upgrade when I find the time to add the extra info/settings.

Watermans AU
Australia
About 1 month using the app
April 14, 2019

We are pleased with Chatra for its interactive ability and adaptability for virtual customer service. I would recommend it as a viable e-commerce app for customer engagement!
Tom, Traveloosa.com

Traveloosa
Canada
About 1 month using the app
February 28, 2019

Great app and very easy to set up. Works like clockwork and appears on every page you want it to appear.

Wood and Glass
Canada
About 1 month using the app
September 17, 2018

Been using it for a week now.

Pacific Downtown
United States
About 1 month using the app
December 6, 2016

We used this for awhile and were really happy with it. The fact you get one user for free is commendable and all apps should have this incentive. We will definitely download and use it again when the time allows. A must try app.

Wig Store Hair And Beauty Canada
Canada
About 1 month using the app