Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

February 14, 2018

Tis app in an excellent chat program easy to set up and outstanding live customer service, works perfectly for my site.

Vita4sale
United States
15 days using the app
September 25, 2021

I love this app. It's very easy to use and suits us perfectly. I did have a few questions initially regarding some functionality and my questions were answered quickly in a friendly manner. Thanks so much!

Atomic Cherry
Australia
15 days using the app
March 9, 2016

Have been using it for a month now. Very stable and reliable. Cool that we can have text visible to visitors in different languages. I highly recommend.

Laptoppartsatp
Canada
15 days using the app
February 19, 2018

Very good app, it provides real time visitor plus chat

Almost Perfect Closet
Singapore
15 days using the app
April 8, 2018

Amazing app. Thanks for fast support

Craftsman Vit
United Kingdom
14 days using the app
May 21, 2021

The app is fantastic. Very simple to use and has a very pleasing design. I’m still in the trial period and will miss some of the features that will disappear. I am unlikely to pay for the next set of features as the price is a little more than I would like to have paid, on top of all the other costs. This is a fantastic addition to our site and I would not hesitate in recommending it. Also the IOS app is a bonus and is a really nice addition which is appreciated.

The Sweetest Delivery
United Kingdom
14 days using the app
June 7, 2018

Easy to use and very user friendly.

Rocky Mt Outlet Inc
United States
14 days using the app
September 8, 2022

Facile d'installation et bonne prise en main. De plus l'application possède une version gratuit personnalisable pouvant être upgrade à tout moment !

Informatech - Votre expert informatique de proximite
Guadeloupe
14 days using the app
April 25, 2017

Pretty simple and easy to use, it's pretty practical piece of software that I'd recommend for anyone looking to increase customer support quality!

Whoa T Shirts
United States
13 days using the app
July 1, 2020

Love the ability to communicate with our webpage browsers (not browsers in the tech sense, but potential customers 'browsing' thru our site). Chatra integrates well into our pages and their customer support is EXCELLENT. They are very responsive and we hope their app brings us more success. Download it if it makes sense to your business.

GreenGate3D
United States
13 days using the app