Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

December 15, 2020

First day using this app I converted 4 sales. It gives a great insight into what your customers are thinking. It's a great way to build trust with your customers. Would highly recommend this app!

imalreadydead
United States
7 days using the app
September 3, 2020

Tried multiple chatting apps over the years trying to find the best one. This is by far the easiest to use on both the customer and agent side.

Vapor North
Canada
7 days using the app
February 16, 2021

I love the fact that I can see what my customers are clicking. It gives me more insight as to how I can better serve my customers. Having the ability to answer questions makes it even better.

JSK Beautique
United States
7 days using the app
February 16, 2022

If you are looking for an app to help your customers chat with you, this is definitely the app to go with. No BS, easy to set up, everything you could ask for really.

MD PopCulture!
United States
7 days using the app
May 9, 2020

Excellent app! Recently installed & just received a chat that resulted in a sale! Even if a buyer doesn't use it, I think it might be reassuring to them to know that a human is available. :)

The Vintage Artistry
United States
6 days using the app
August 11, 2020

Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.

Brooke Gregson UK Ltd
United Kingdom
6 days using the app
July 27, 2022

Nous utilisons CHATRA, et nous sommes content de savoir que le chat a beaucoup évalué, il rends les ventes plus faciles et fluides. Le support est au top , serviable et consciencieux, merci Chatra et bravo!

BIOGRINE PARIS
France
5 days using the app
January 1, 2021

I used this App for my shop someverygood.com, it's very helpful to communicate with my customer,It is very powerful and easy to operate. Highly recommend this app to new user

someverygood
China
5 days using the app
August 6, 2021

I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!

Madhouse Fx Studio
Spain
5 days using the app
July 2, 2017

I am very happy with this app,very functional and user friendly

Rugs World
United States
4 days using the app