Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.

November 25, 2021

I used this app for a couple weeks now and I have nothing bad to say about chatra! It is super useful and there's A LOT of options you can use to make the chat even more useful.

Bulkitee
Canada
8 months using the app
May 26, 2021

Everything great with this app. The best one I've found for my shopify store. I found in it an app for easy talks with costumers and that notifies me (pop up and sound) when someone texts and without using whatsapp.

3DLights.es
Spain
7 months using the app
May 21, 2021

I did a ton of research on Chat Bot apps and this is the best for sure. Tons of features in the free version.

Celeb Prayer Candles
United States
7 months using the app
July 27, 2021

Amazing live chat for your store, if you are looking a Live Chat/Live e-mail and chat bot this is best option <3

ERUSH | Experiencias Incríveis
Brazil
7 months using the app
May 30, 2021

Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers

REELOQ GmbH
Austria
6 months using the app
May 26, 2021

Works great for our store ☺️!we can answer to customers queries very quickly and it is wonderful that there is free plan

For Dog Lovers
United Kingdom
6 months using the app
June 1, 2021

I find this app very useful. It allows our team to answer customers with push notifications to our phones. It doesn't require any coding, really simple to set up. Once our team grows larger, we'll up our plan so more can have access. Right now we are using the free plan and it's fantastic, given, y'know - free.

The SUP Outlet
Canada
6 months using the app
June 6, 2021

I use this app to help our customers chat with us while shopping and clear their questions and doubts. The app is incredible and has many features that I wanted. The most important thing is the support team is very helpful and responsive. As a newbie to coding this app is very easy to integrate. I recommend this app.

Shadowstore
Maldives
6 months using the app
February 10, 2022

Easy set up with what we needed to create our own look and feel. This app is user friendly and great to use! It works well on our website. We are very happy! The ChatBot team responds quick to queries. Thank for a wonderful app! Really appreciate it!

Wordsworth Books
South Africa
5 months using the app
February 10, 2022

This app works for what we need. I would recommend for small business. The free version is good for now but as business grows upgrading is an option.

Engraving Reimagined
Canada
5 months using the app