Reviews (656)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective mobile functionality, allowing for on-the-go customer service. Key features include real-time typing visibility, live chat prompts, and customer activity tracking, which help boost sales and conversions. The app also offers robust customization, seamless integration with platforms like Facebook Messenger, and proactive automated messages. A free plan is available, with many opting to upgrade as business needs expand.

December 25, 2019

The tool has been working great for us. easy interaction with people on our site through my phone.

Pet Food Online by Naturally Urban
Canada
14 minutes using the app
August 22, 2017

Chatra is super easy to use and really helpful! Service is quick and everyone is nice!

36 Point5
United States
4 minutes using the app
December 20, 2017

Definitely one of my favorite apps! Recommend it all the time :)

Weave Got It Canada
Canada
February 15, 2023

I really love the interface of this application and very interactive. They always update via email if they have suggestions that can help your online store.

CLASSICO MEMORABILIA
Canada