Reviews (656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly setup and real-time interaction capabilities, notably the ability to preview messages before they're sent. The mobile app enhances on-the-go support, boosting sales and conversions through effective engagement tools like automated messages and visitor tracking. Integration with platforms like Facebook Messenger and extensive customization options align with various branding strategies. Merchants find the cost reasonable for the value provided, with fast and reliable performance.
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Highly Recommended App. Work very well.
Great app and customer service! Works exactly as promised and is customizable to display how, when and where you want it to. We tried a few chat apps and, for us, this was the best of the bunch!
The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!
Great versions for free or paid - would highly recommend!
This app is so easy to use and to set up! I love how I can manage my hours and have customized messages as to show customers when i'm live and when I'm offline.
The best Live Chat app I've found. Instantly get messages from people visiting your store and can use the app on your phone to communicate with them.
Also have some useful upgrade features if you have decent traffic to justify it.
RARR Sportswear
www.rarr.com
LOVE THIS APP!!!!!! Have been doing the premium trial for 2 weeks, and I am so happy with it. I have 15+ people at least chatting with me a day, asking questions that are helping lead to sales. It's also fun to have the automatic chat prompts, letting people know we are here, and targeting each page with a different question. I love that I can respond both on my phone and on my browser, depending on where I am. I also love that it has the pre chat form propmt so I can get people's emails. Also awesome to see what page people are on, so I am totally clear on what their question is.
This app has definitely helped increase our sales and conversions, and let people know that we are here to help!
Totally recommend, and I am signing up for the premium plan!
Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great
Been using this app for over a year and it does what it says on the tin. It has certainly helped sales.
Very happy.
We've been using chatra on our site for a long time now and never had any issues. We use only the bare basics however the features available to us is a plenty. We highly recommend chatra to anyone looking for a live chat feature on their website.