Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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We love it! great app, and customer service is also top notch.
This app is a must, 100% recomended. Chatra is more than a simple chat, it helps you even to reduce cart abandonments. The look is great and the features really good. I like knowing what page the costumers are in every moment and have the possibility to send them an automated message if they land on a particular page. Definetely it worths a try.
We are using it for JUICIES.COM and it works pretty good. Install was easy and we have 2 guys using it from two different locations in the world. Working smoothly right now. Cheers!
Nice app to interact with the customers. We have not launched our store yet and am so excited to use this app for our online store.
If I could give this more starts I would! I have tried several other "Chat" apps offered as Shopify addons and nothing comes close to this one for functionality, integrations, service, and price. Easy to set up and so many ways to customize including your own custom triggers that you can set or turn off like having the chat screen popup only on certain pages and only if the customer has been back to the site 2 times. Yes you can get THAT specific. I've only been using it for a week and I am convinced that I have gained a BUNCH of sales simply for being there to answer a question when my customer has one. It has a great phone app to accompany it that also works great. Unlike other chat services, you don't have to have the app up on your phone screen for it to work. It will work in the background and pop up a notification when a chat request comes in. Seriously, give this app a try and I PROMISE you won't go back to any of the others.
Snappy. Smart. Superb. This chat app is highly recommended if you are looking for a perfect Live chat solution. I installed and removed a few other chat apps before, but sealed the search with Chatra.
Use this app on WCIApparel.com. Love it! Absolutely brilliant app. First-class support. Highly recommended!
Great App, easy Installation, looking great and works fine!
Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.
It works! I really like this app and how I can use it both on desktop and on my mobile device. Highly recommend.