Reviews (656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly setup and real-time interaction capabilities, notably the ability to preview messages before they're sent. The mobile app enhances on-the-go support, boosting sales and conversions through effective engagement tools like automated messages and visitor tracking. Integration with platforms like Facebook Messenger and extensive customization options align with various branding strategies. Merchants find the cost reasonable for the value provided, with fast and reliable performance.
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Just brilliant, addictive and definitely does what it says it does. We love it.
Great little chat app, I have only newly installed but already been reached out to by customers. They appreciate the quick response even when off line. Very easy to set up and change colours. So far that is about as much as i have done with it yet but tbh i haven't needed anything more. Thanks Chatra
Had it for about a week, closed at least 5 sales with it. Absolutely amazing App.. Get it if you can
I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?
Thanks for the feedback! The contact form can only appear after a visitor sends you a message, there's no way to show it before that, unfortunately. However, please note that you can still reply to a client even if they did not leave their email address. They will see your reply when they come back to your website.
We love it! great app, and customer service is also top notch.
Live Chat très performant ! Je recommande. FAcile et pratique, le SAV est super competant et reactif LiveChat is very up full ! I recommended Easy to use ! Very Good and fast After Sales Services Please Add 2 segments of open hour by days please !
I used this app for online business. It does help a lot on communicate. It is easy to use for information collection, online chat.
This app is a must, 100% recomended. Chatra is more than a simple chat, it helps you even to reduce cart abandonments. The look is great and the features really good. I like knowing what page the costumers are in every moment and have the possibility to send them an automated message if they land on a particular page. Definetely it worths a try.
We are using it for JUICIES.COM and it works pretty good. Install was easy and we have 2 guys using it from two different locations in the world. Working smoothly right now. Cheers!
Nice app to interact with the customers. We have not launched our store yet and am so excited to use this app for our online store.