Name: Chatra — Live Chat & Chatbot
Brand: Roger Wilco LLC
Rating: 4.8 (639 reviews)

Highlights

Popular with businesses like yours

Based in United States

About this app

Launched

October 29, 2015

Languages

English, German, French, Spanish, Portuguese (Brazil), Dutch, Russian, and Italian

Live Chat, Chatbots, Shared inbox (Facebook, Instagram, Email), Visitor list + Cart Saver

Turn web visitors into customers. Grow your business: Increase total orders, boost average order value, cross-sell and upsell. Reduce cart abandonment: Proactively contact customers stuck at checkout. Collect actionable feedback to improve your store: Identify problems, gather contact info and insights. Streamline your workflow: Answer Facebook, Instagram and email messages directly from Chatra. Give customers instant answers: Use Chatbots to provide 24/7 support. Free forever plan.

Turn web visitors into customers. Grow your business: Increase total orders, boost average order value, cross-sell and upsell. Reduce cart abandonment: Proactively contact customers stuck at checkout. Collect actionable feedback to improve your store: Identify problems, gather contact info and insights. Streamline your workflow: Answer Facebook, Instagram and email messages directly from Chatra. Give customers instant answers: Use Chatbots to provide 24/7 support. Free forever plan. more

Live Chat with your customers from one app; desktop or mobile
Answer messages sent through Facebook, Instagram, or email
Use chatbots to do routine work for you and save your time!
See who's on your website, where they are from, and what they have in their cart
Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Pricing

Free plan

Free

Live chat
Offline contact form bot
Most features
Free forever

Essential plan

$21/month

or $204/year and save 19%

Live chat
Chatbots
Instagram DM
Facebook chat
Realtime visitor list
Visitor info
Chat automation
Typing insights
Saved replies
File transfer

Pro plan

$29/month

or $276/year and save 21%

All Essential plan features
Chat ratings & reports
Data export
Operating hours
Agent groups
Integrations
REST API & outgoing webhooks

Free plan

Free

Live chat
Offline contact form bot
Most features
Free forever

Essential plan

$21/month

or $204/year and save 19%

Live chat
Chatbots
Instagram DM
Facebook chat
Realtime visitor list
Visitor info
Chat automation
Typing insights
Saved replies
File transfer

Pro plan

$29/month

or $276/year and save 21%

All Essential plan features
Chat ratings & reports
Data export
Operating hours
Agent groups
Integrations
REST API & outgoing webhooks

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

639 reviews

Overall rating

4.8

Counts per rating level

92% of ratings are 5 stars
590
5% of ratings are 4 stars
32
0% of ratings are 3 stars
2
1% of ratings are 2 stars
4
2% of ratings are 1 stars
11

January 26, 2023

Excelente servicio, es muy rapido y eficiente para los negocios en línea, muy bueno si deseas hacer crecer tus ventas.

Vinoclub Hermosillo

Mexico

November 3, 2022

The best free chat for website
Work good
Fast
No bag or error
Great joob
---------------------------

LorenzoCustom

Germany

Time spent using app: 2 months

October 24, 2022

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

Autumn Cashmere

United States

Time spent using app: 7 days

All reviews