Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

Pricing
Free plan available
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.9 (648)

Help web visitors reach checkout faster with real time support and product recommendations.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. more
  • Live Chat with your customers from one app; desktop or mobile
  • Answer messages sent through Facebook, Instagram, or email
  • Use chatbots to do routine work for you and save your time!
  • See who's on your website, where they are from, and what they have in their cart
  • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Highlights
Popular with businesses in United States
Works with the latest themes

Launched

October 29, 2015

Languages

English, French, Spanish, Portuguese (Brazil), and Russian

Works with

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Pricing

Free plan

Free

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21 / month

or $204/year and save 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29 / month

or $276/year and save 21%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

Free plan

Free

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21 / month

or $204/year and save 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29 / month

or $276/year and save 21%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (648)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, responsive customer service, and effective live chat feature. They value the ability to preview customer messages, view browsing history, and cart contents. The app's compatibility with mobile devices, automated responses, timed messages, and integration with platforms like Facebook Messenger are also praised. Merchants report increased customer engagement and traffic due to real-time visitor tracking and analytics. The app's ability to handle multiple chats, archive them, and edit comments post-posting are seen as beneficial. The proactive messaging feature is useful for engaging idle customers. The chat widget customization, affordability, and a free plan are other positives.

February 27, 2024

This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.

SUM=R&D
United States
7 days using the app
February 26, 2024

Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.

METALIFESTYLE
Canada
18 days using the app
February 8, 2024

Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

Tour & Ride
United States
About 23 hours using the app

Support

Roger Wilco LLC can answer any questions you have about Chatra — Live Chat & Chatbot.

Developer

Roger Wilco LLC

501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US

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