Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Price: Free
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

September 7, 2023

Languages

English

Categories

Chat

Works with

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS more
  • Engage your store visitors and customers over real time live chat support inbox
  • Easy file sharing within website chat box for better live chat customer support
  • Monitor inbox customer service chats and assign to support chat agents
  • See helpdesk conversation history and get the full picture before responding
  • Customize your live chat widget - color, logo, availability, chat button size

107 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 17, 2024

Finally the perfect Live Chat app that I was searching for! Simple straight forward and easy to set up without all those extra unwanted bells and whistles that make a dashboard look like a living nightmare to figure out and navigate around, but that still has all the important basic features, is compatible with my store theme, looks great and functions without any issues. Another nice feature is that I can choose to delete any unwanted contacts from my chat list. Thumbs up to customer support for initiating my first live chat test. I highly recommend this Live Chat app. Thank you!

Island Life Essentials
United States
1 day using the app
January 5, 2024

Chatway's Live Chat & Helpdesk is a tremendous help for my new store! Their customer support chat has been invaluable—whenever I've needed guidance on using the platform, they've been prompt and incredibly helpful. It's made a significant difference in boosting customer satisfaction as I navigate the early stages of my business.

Pylar
United States
30 days using the app
January 31, 2024

We've been using Chatway for less than a week, but we can already draw the first conclusions. Very fast installation and configuration of the necessary parameters and languages. A convenient mobile application helps you always be in touch with clients. I definitely recommend it!

TEHNOTABLE
Ukraine
6 days using the app
January 22, 2024

I've had an excellent experience with this live chat software. The user interface is intuitive and user-friendly, offering a rich set of features that cater to various needs. stability is a strong point-I've rarely encountered any disruptions or downtime. I particularly appreciate the customizable options, allowing me to tailor the software to my specific requirements. Overall, It's an outstanding live chat tool that provides an efficient communication platform for my team.

XMMBALLET
Canada
4 days using the app
December 10, 2023

I just started using this live chat; it has been great. Customer support is quick to respond which I find very supportive. I will recommend this app to anyone.

All-in-One Kingzola
Ireland
About 1 month using the app

About this app

Launched

September 7, 2023

Languages

English

Categories

Chat

Works with

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Built by Premio

About Premio

5.0 average rating

4 years building apps for the Shopify App Store

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Support

Send a message

hi@support.premio.io

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