Based in United States
Use directly in Shopify admin
Works with the latest themes
Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app
Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS
- Engage your store visitors and customers over real time live chat support inbox
- Easy file sharing within website chat box for better live chat customer support
- Monitor inbox customer service chats and assign to support chat agents
- See helpdesk conversation history and get the full picture before responding
- Customize your live chat widget - color, logo, availability, chat button size
Finally the perfect Live Chat app that I was searching for! Simple straight forward and easy to set up without all those extra unwanted bells and whistles that make a dashboard look like a living nightmare to figure out and navigate around, but that still has all the important basic features, is compatible with my store theme, looks great and functions without any issues. Another nice feature is that I can choose to delete any unwanted contacts from my chat list. Thumbs up to customer support for initiating my first live chat test. I highly recommend this Live Chat app. Thank you!
Chatway's Live Chat & Helpdesk is a tremendous help for my new store! Their customer support chat has been invaluable—whenever I've needed guidance on using the platform, they've been prompt and incredibly helpful. It's made a significant difference in boosting customer satisfaction as I navigate the early stages of my business.
We've been using Chatway for less than a week, but we can already draw the first conclusions. Very fast installation and configuration of the necessary parameters and languages. A convenient mobile application helps you always be in touch with clients. I definitely recommend it!
I've had an excellent experience with this live chat software. The user interface is intuitive and user-friendly, offering a rich set of features that cater to various needs. stability is a strong point-I've rarely encountered any disruptions or downtime. I particularly appreciate the customizable options, allowing me to tailor the software to my specific requirements. Overall, It's an outstanding live chat tool that provides an efficient communication platform for my team.
I just started using this live chat; it has been great. Customer support is quick to respond which I find very supportive. I will recommend this app to anyone.