Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of use, quick setup, and real-time communication capabilities, which enhance customer support and engagement. The free plan is especially popular among small businesses for its cost-effectiveness. Features like customizable chat interfaces, multi-language support, FAQ integration, visitor tracking, and notifications are praised. Merchants also appreciate the responsive customer support and efficient message management.
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We have started to use this chat service on our new web site https://www.gardenwatering.co.uk/ and it is am amazing service. We had almost immediate interaction with it. The ability to be online and answer messages whilst mobile is a great advantage: intergration was easy as well as customisation. Great product and perfect for better customer service.
Thanks so much to the devs of this app. It's super simple to set up and use for both our business and the customer. The inbox and option to appear online or offline has definately helped increase our sales by quickly answering any quick questions they had before purchasing. When we are not online, we are able to reply to the customer and they can see it when they next visit the site or we can reply by email to them if they leave it.
Great app that I have been using daily. Being able to converse with customers in 'real time' via the chat inbox has been very useful in building trust and converting sales. Marvin has worked with me to implement an improvement, and kept in contact to let me know once the issue was addressed. Would recommend this app :)
Super easy to set up and use. I get messages straight to my phone via app. Really helps with sales so customers don't click away when they have a question.
Using this app daily, works really well. The Inbox feature is really well made and I get notifications straight to my phone using their app from customers. 10/10 would recommend
The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate
We cant thank Karina and the dev team enough for this amazing App! it has saved us so much time and effort, was super easy to set up and we absolutely love it!
10/10 SWDESIGNS Approved!
Great customer service and the app works as intended. Very easy to understand and has helped our e-commerce business get more sales! Thanks for the inbox.
Best chat app i found so far. The inbox works great with tons of customization options.
Super easy to use and reply to customers that have questions. Love that you can download the app on your phone and reply whenever you want