Reviews (259)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing customer service efficiency, with features like a robust free plan, shared inbox, and WhatsApp integration. It offers real-time messaging, smart chat tools, and a mobile app for instant responses. The app is easy to set up, integrates seamlessly with Shopify, and improves website speed. Merchants praise the responsive customer support and appreciate features like FAQs and live visitor notifications.
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The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate
It seems like a great app so far, the only downside, is I like being able to download the application on my desktop instead of having to go to through the web browser to use. If they had a separate application I could download for Desktop use, I would rate this 5 stars.
If there is a survey module would be even greater
Convenient for chatting. I tried it and it was good.