Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

November 5, 2024

Love it,

MiniRevs
United States
4 days using the app
September 12, 2024

Great app and extremely easy to set up. Our customers enjoy using the feature, and it significantly improves engagement and conversion rates.

lumiies - high visibility
Germany
14 days using the app
November 14, 2024

It's a great app. Good inbox function, Reliable, notifies expeditiously.

Game Room Masters
United States
3 days using the app
November 13, 2024

Application très professionnelle! Elle fonctionne vraiment bien et tout est modifiable. La version gratuite est donné un grand plus à cette application. La meilleure que j’ai utilisée.

4Gamer
Belgium
3 days using the app
October 13, 2024

i love it

Sleeplia
United Kingdom
4 days using the app
September 6, 2024

From the others i have tried. So far this seems the best. Good live chat support option people can use without having to signup but it is optional to leave an email which i do like.

MMG Watches
United Kingdom
14 days using the app
November 12, 2024

As a small business owner, finding tools that genuinely enhance our customer service without adding complexity is crucial. That's exactly what we found with Chatway Live Chat Support! The integration into our Shopify store was seamless and straightforward. Right from the start, we noticed an improvement in customer engagement on our site.

What really stands out is the ease with which our team can manage multiple conversations. The FAQ section is a fantastic feature that has significantly reduced repetitive inquiries, allowing us to focus on more complex customer needs. Moreover, the support team behind Chatway is just as responsive and helpful as their app promises to be for our customers.

We've seen an increase in customer satisfaction scores, and feedback points to the chat feature as a big reason for that. We couldn't be happier with the performance and reliability of this app. Highly recommend it to any store looking to elevate their customer support game!

PurePanacea
United States
2 days using the app
November 19, 2024

En intuitiv og god chat app

Strikkeredet Design
Norway
2 days using the app
November 15, 2024

Gets my job done in a very clean and advanced ui.Highly recommended

Zerone
United Arab Emirates
2 days using the app
August 13, 2024

This app is amazing I inbox the support team because I needed assistance I spoke to Marvin he was so knowledgeable and helped me until my issue was resolved. This app support team is A1 No need to use another app this app is all you need.

Kyli & Karter's Kloset
United States
2 months using the app