Reviews (362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions and improving business operations. It boosts conversion rates and customer satisfaction with real-time chat and an efficient FAQ feature. The app integrates seamlessly with Shopify, offers customizable aesthetics, and provides immediate chat notifications. Its lightweight design ensures no slowdown on websites. The support team is praised for their responsiveness, and the mobile functionality is valued for managing ...
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As a small business owner, finding tools that genuinely enhance our customer service without adding complexity is crucial. That's exactly what we found with Chatway Live Chat Support! The integration into our Shopify store was seamless and straightforward. Right from the start, we noticed an improvement in customer engagement on our site.
What really stands out is the ease with which our team can ...
Just started to use the app. We have our site in 21 languages and serve customers all over Europe, so the on the fly 2 -way translation is just what we needed. We add more to this review once I have used it a bit longer
I’ve been using Chatway Live Chat for several days now, and I must say, it has been an invaluable addition to our customer service operations. The software is incredibly user-friendly, with an intuitive interface that both our team and customers can navigate effortlessly.
Gets my job done in a very clean and advanced ui.Highly recommended
good and eazy product
Love it,
We recently started using the app and are very satisfied with it and its functions. It runs very smoothly, is very easy to pick-up / intuitive to use. It also doesn't clutter our Email inbox with unnecessary emails and notifications.
I was looking for cheap and simple live chat application and this app meets my expectations
Came from another app across to Chatway.
everything has worked seamlessly, I had a slight issue that got fixed immediately.
Having the ability to have 1 inbox where all my socials also go is a great addition.
Thanks, Chatway for making a great app
This app is perfect. We tried a lot of different chat apps and some were too confusing, some way too involved with AI - We just needed an app to help offer live chat when we were online, and FAQ's and a way for our customers to leave a message if we were offline. Pricing is awesome and helpful for small businesses. We really appreciate the customer service and pricing model.