Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

November 4, 2024

Prima app, goede ondersteuning

HOOMstyle
Netherlands
8 months using the app
July 16, 2024

So far so good in the live chat installation, set-up and customer service.

Pixalot
United Kingdom
About 1 month using the app
October 13, 2024

i love it

Sleeplia
United Kingdom
4 days using the app
June 17, 2024

I recently integrated Chatway into my store, and it has exceeded my expectations. This live chat app provides all the necessary features and configurations, executed flawlessly. It’s exactly what I needed to enhance customer interaction and support.

Paille en Bambou - Strawz
France
4 months using the app
August 7, 2024

Perfect app to help costumers

Unichef
France
12 days using the app
June 13, 2024

WOW,It's a super facilitate app.We are a new player of shopify,Chatway help us to build the chat system quickly.More usefully,when guests leave the message.we can see the source page,so we can accurately respond to them

TaylorRock
China
2 months using the app
June 18, 2024

Great app! Easy to use and access your inbox trough your phone. Incredibly easy to set up.

4us.
Portugal
4 months using the app
July 18, 2024

very nice app so far, i have no complains

Aurora Helios
Canada
12 days using the app
May 20, 2024

Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality.

The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store.

The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.

Fayels™
Türkiye
About 1 month using the app
November 1, 2024

They have the best live support ever... Strongly recommend downloading

Maryka Design
Egypt
About 2 hours using the app