Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

July 9, 2024

great support, easy to use, app user friendly

Sass Bags
Australia
10 days using the app
June 27, 2024

Works great and simple to use , live chat works really well .

Meivee
South Africa
About 2 months using the app
June 3, 2024

The best live chat feature that exists.
Works smooth and also has an android and ios app!

Perfect for my needs. Thank you !

Litofan
Slovenia
3 months using the app
August 4, 2024

Chat app works well

Littletrax Kids Electric Bikes
United Kingdom
4 days using the app
May 24, 2024

We've been using Chatway for a few days now, and so far it's a really good app, that perfectly meets our current needs. One thing tho for the suggestions box, the ability to edit or delete messages will be great.

EveEra
United States
3 months using the app
October 1, 2024

best

DataCrafters
Germany
1 day using the app
May 29, 2024

The chat experience as well as the inbox aspect have all worked perfectly. Any issues has been resolved promptly and I would highly recommend this app to any Shopify store.

Sinz's
United States
4 months using the app
June 17, 2024

I love this app, it makes thins very easy and simple.

Gold Life Fitness
United States
2 months using the app
June 24, 2024

Wonderful inbox chat app and completely free. Great customer support!

Lavinta
Netherlands
About 2 months using the app
September 18, 2024

It's a great app.

TechLoom
United Kingdom
3 days using the app