Reviews (312)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

January 17, 2024

Finally the perfect Live Chat app that I was searching for! Simple straight forward and easy to set up without all those extra unwanted bells and whistles that make a dashboard look like a living nightmare to figure out and navigate around, but that still has all the important basic features, is compatible with my store theme, looks great and functions without any issues. Another nice feature is that I can choose to delete any unwanted contacts from my chat list. Thumbs up to customer support for initiating my first live chat test. I highly recommend this Live Chat app. Thank you!

Island Life Essentials
United States
5 months using the app
May 23, 2024

This is such an amazing app.
Within a day we got leads.
Very user friendly

TARAASI
India
13 days using the app
October 16, 2024

Inbox

AboutPosh
Lebanon
13 days using the app
June 4, 2024

I had a display problem and the assistance helped me solve it, easy and intuitive app!

Your Daily Wellness
Italy
14 days using the app
May 17, 2024

Very incredible app my customer can contact me any time

Penssy.com
Pakistan
2 months using the app
May 23, 2024

I am using chatway for last 3 months, its working good and fast as compared to other “live chat” apps. I can add my team they can communicate with visitors directly via chatway mobile app no need to login via browser. we can get visitor contact details as a Lead and visitor can continue chat from mail link.

Very Good for startup/ Entrepreneur business.

M7Empire
India
About 22 hours using the app
April 10, 2024

I have a third-party theme in my store and other applications did not work well!
Chatway is a cool app! Very smart and understandable! Excellent support service) Many thanks to the people who did this!
I definitely recommend this!

Mellinton Store
United Kingdom
2 months using the app
June 10, 2024

thats amazing app i like this

TECHNCARE.SHOP
United Arab Emirates
11 days using the app
April 29, 2024

Amazing app. It has been really helpful for my business. Karina and the team Weare always accessible and sorted out any issues almost immediately. Definitely recommended!

Casa Shrooms
Canada
2 months using the app
April 19, 2024

This is the best chat app really , I would greatly appreciate the contribution of Marvin in our stores . I talk live to my clients. Clients have both options to remain anonymous or can sign up for notification of chat . Would love more features like product URL and other options in automatic chat

My Store
United States
2 months using the app