Reviews (312)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

June 12, 2024

Chatway works great for us!

Trend Trackers
Spain
2 months using the app
July 8, 2024

Great app!

Mogo-VN-Stickershop
Malaysia
9 days using the app
January 31, 2024

We've been using Chatway for less than a week, but we can already draw the first conclusions. Very fast installation and configuration of the necessary parameters and languages. A convenient mobile application helps you always be in touch with clients. I definitely recommend it!

TEHNOTABLE
Ukraine
5 months using the app
March 31, 2024

The standout feature for me is definitely the integrated inbox . Having all messages into one place saves me valuable time

Echo
Romania
2 months using the app
May 10, 2024

Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.

Sylvia's Unlimited Shop
United States
9 days using the app
April 21, 2024

The Chatway app has been very useful and intuitive for me and my team! We receive immediate notifications as soon as a customer submits an inquiry and we're able to assign chats between our staff. The UI is very responsive and intuitive as well!

5/5 Stars!

Howden Market
United States
About 1 month using the app
April 11, 2024

this is an easy to use app! it has helped me stay connected with my clients!!

Ying`s Marketplace
Mexico
7 months using the app
May 10, 2024

Works great very simple to use too

DUDV2 Custom 3D Printing
United States
5 months using the app
Edited February 19, 2024

¡Great app!

Strenghts:
- Customizable live chat. You can live chat without preset answers.
- Easy and Fast to use and implement.
- Attractive widget and display.
- Easy for customers.
- All conversations in one place.
- Many integrations including email and messenger.
- Great customer service.

Opportunities:
- Widget cannot be removed with specific px's.
- Only default font poppins. Cannot select other fonts.

Best Promo Store
Mexico
About 1 month using the app
July 7, 2024

Super nem at bruge og installere..

AND PRINTS!
Denmark
3 days using the app