Reviews (312)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
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Chatway works great for us!
Great app!
We've been using Chatway for less than a week, but we can already draw the first conclusions. Very fast installation and configuration of the necessary parameters and languages. A convenient mobile application helps you always be in touch with clients. I definitely recommend it!
The standout feature for me is definitely the integrated inbox . Having all messages into one place saves me valuable time
Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.
The Chatway app has been very useful and intuitive for me and my team! We receive immediate notifications as soon as a customer submits an inquiry and we're able to assign chats between our staff. The UI is very responsive and intuitive as well!
5/5 Stars!
this is an easy to use app! it has helped me stay connected with my clients!!
Works great very simple to use too
¡Great app!
Strenghts:
- Customizable live chat. You can live chat without preset answers.
- Easy and Fast to use and implement.
- Attractive widget and display.
- Easy for customers.
- All conversations in one place.
- Many integrations including email and messenger.
- Great customer service.
Opportunities:
- Widget cannot be removed with specific px's.
- Only default font poppins. Cannot select other fonts.
Super nem at bruge og installere..