Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

May 9, 2024

Easy to use app. Well organised interface. Loved it.

Warm Hugg
India
About 2 months using the app
May 5, 2024

Amazing service when it comes to replying to our inbox to contact our customers

Up And Down Stores
United States
21 days using the app
February 7, 2024

This app has provided me with free live chat with my customers and made my store look professional, and I would like to thank the humble and professional support team for helping me with any problem I face. They deserve 10 easy stars. Thanks Marvin .

AURORA™
Saudi Arabia
About 1 month using the app
July 7, 2024

Super nem at bruge og installere..

AND PRINTS!
Denmark
3 days using the app
March 5, 2024

I was highly recommended this chat as another one was slowing down my store. This is super fast and super easy to put in and wont slow your site down! Thankyou Chatway!

www.skin-rg.com
United Kingdom
About 1 month using the app
May 20, 2024

Prompt responses, easy to setup with customised design

SUPER PIG
United Kingdom
25 days using the app
May 10, 2024

Perfect app to make the conversation easy with customers

Femalfit
United States
29 days using the app
April 23, 2024

Amazing app. Been using this on all of my shopify stores lately. Loving it so far.

Pearl Magic
Australia
10 days using the app
July 1, 2024

1 minute installation, app works perfect. 5 stars!

Quizify
Germany
About 1 hour using the app
February 15, 2024

Chatway's Live Chat is a great help for my store! It makes it look professional. The prompt customer service from Chatway ensures quick assistance, especially when navigating the app seems confusing. I highly recommend people who are building their store in shopify to use Chatway Live Chat.

Harvest's Best
Indonesia
17 days using the app