Reviews (313)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

April 15, 2024

I would recommend this app to anyone with a version 2 template.

It seems to be working well so far !

Romani
United States
8 days using the app
July 1, 2024

Easy and comfortable

Seebikas
Estonia
12 days using the app
May 11, 2024

Easy to setup. So far so good and no issues.

Portable Power Station
Australia
About 2 months using the app
April 12, 2024

Great Customer Service, fixed my issue very quickly

Chair Discounters
United States
5 months using the app
March 5, 2024

I was highly recommended this chat as another one was slowing down my store. This is super fast and super easy to put in and wont slow your site down! Thankyou Chatway!

www.skin-rg.com
United Kingdom
About 1 month using the app
November 21, 2023

Chat way the chat app is the best chat for your website. It has made my website much much more organized and more professional. I have gotten more sessions when I had gotten the app. It is very very good.

Gadget Guys
United States
4 months using the app
March 22, 2024

Great app to use!
Really easy to install and navigate, love the mobile app too so that you can stay update to date with your website enquiries on the go.
The helpdesk have also been really great and friendly :)

Bar Stool King
Australia
13 days using the app
April 17, 2024

This app is great! The set up and customization was easy and fast. You get notifications on your email inbox or phone and you can easily give support to customers even when you are not on your computer!

Luxor Finland
Finland
1 day using the app
May 6, 2024

The app is super friendly and has a comfortable inbox. You can either download their app on your iPhone/Android or connect it to Shopify app or via email.

M.A.Y.B.E
Israel
2 days using the app
Edited May 7, 2024

installment ultra easy and have android and ios software better than tidio.i think best live chat in the shopifyapp right now.

Dekadron
United States
12 days using the app