Reviews (313)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

January 8, 2024

Thank you so much for all this opportunity, all i have to say is that this app is amazing and so cool. but it needs a little more upgrade . Thank you so much!!

LC
Nigeria
About 2 months using the app
May 29, 2024

Good Experience

Déjà vu
Pakistan
14 days using the app
February 27, 2024

I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.

NZ Pump And Water Filters
New Zealand
8 days using the app
December 10, 2023

I just started using this live chat; it has been great. Customer support is quick to respond which I find very supportive. I will recommend this app to anyone.

All-in-One Kingzola
Ireland
About 1 month using the app
February 24, 2024

Great app better then other expensive apps

Ever.Flow Gadgets
Canada
2 months using the app
April 8, 2024

this has help out business so much! thank you

The Collective Jewelry & Gems
United States
About 2 months using the app
February 5, 2024

Absolutely amazing App and free of charge. Thank you so much for providing such a great service!

Moissan
Germany
9 months using the app
April 14, 2024

Excellent, super easy to use and 100% free!!

Madison Rae
France
3 months using the app
December 24, 2023

Chat App is a great app for customer support. It has an easy UI and the support team from the app is really helpful! Definitely a must-have in your store :)

Oasis Decor
Spain
3 months using the app
March 7, 2024

We were looking for a live chat service that could automatically notify us when a customer left our website.
Chatway is almost the only live chat service that can notify customers, and it's free!
We can't wait to see updates to the FAQ, quick reply feature, and more.
Thanks for making such a great product :)

haebom
South Korea
2 days using the app