Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
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Thank you so much for all this opportunity, all i have to say is that this app is amazing and so cool. but it needs a little more upgrade . Thank you so much!!
Good Experience
I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.
I just started using this live chat; it has been great. Customer support is quick to respond which I find very supportive. I will recommend this app to anyone.
Great app better then other expensive apps
this has help out business so much! thank you
Absolutely amazing App and free of charge. Thank you so much for providing such a great service!
Excellent, super easy to use and 100% free!!
Chat App is a great app for customer support. It has an easy UI and the support team from the app is really helpful! Definitely a must-have in your store :)
We were looking for a live chat service that could automatically notify us when a customer left our website.
Chatway is almost the only live chat service that can notify customers, and it's free!
We can't wait to see updates to the FAQ, quick reply feature, and more.
Thanks for making such a great product :)