Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.
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installment ultra easy and have android and ios software better than tidio.i think best live chat in the shopifyapp right now.
Great app better then other expensive apps
I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.
The app is super friendly and has a comfortable inbox. You can either download their app on your iPhone/Android or connect it to Shopify app or via email.
Chat App is a great app for customer support. It has an easy UI and the support team from the app is really helpful! Definitely a must-have in your store :)
Absolutely amazing App and free of charge. Thank you so much for providing such a great service!
Chatway's Live Chat & Helpdesk is a tremendous help for my new store! Their customer support chat has been invaluable—whenever I've needed guidance on using the platform, they've been prompt and incredibly helpful. It's made a significant difference in boosting customer satisfaction as I navigate the early stages of my business.
Easy and comfortable
We were looking for a live chat service that could automatically notify us when a customer left our website.
Chatway is almost the only live chat service that can notify customers, and it's free!
We can't wait to see updates to the FAQ, quick reply feature, and more.
Thanks for making such a great product :)
The chatbox has been helpful for people who had questios about my store