Reviews (313)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

January 11, 2024

The chatbox has been helpful for people who had questios about my store

Cool Kidz Toys
United States
About 2 months using the app
November 21, 2023

I recommend the live chat because it is user friendly and it's easy to install.

IndraLuxe
Australia
8 months using the app
April 9, 2024

So far really loving this app. I had an issue using shopify inbox and looked for an alternative. This app seems to have everything I need and more! Really happy I found it. Looking forward to using it daily!

Qubik Furniture
Canada
1 day using the app
November 28, 2023

This app is essential for most Shopify owners. It effectively fulfills its purpose, and with the mobile app, you can respond from anywhere at any time.

Shining Legends
Japan
6 months using the app
April 11, 2024

This app has been great this whole time and I love how they have a app so I can get notifications and don’t have to keep checking a website on my phone and I get my inbox filled with messages I can reply to in minutes from anywhere

CMA Detailing
United States
2 days using the app
January 9, 2024

Best App for Chat on a shop web page. Live chat is the best way to be connected with customers. Great app i recommend it.

Anastasia's Perfumes
United Kingdom
3 months using the app
January 14, 2024

The software experience is very good, it can chat in real-time and is very useful for Shopify sellers at all stages.

discount1001
China
4 months using the app
February 22, 2024

Very simple, easy to install without seven layers of options. Really helpful that you can download on your phone so you can respond even out of the office if needed. Customer service agents are very friendly and personable and know what they're doing.

EEP Company
United Kingdom
2 days using the app
April 8, 2024

It runs smoothly and they reach out to find out if you need any help. Great!

Kira Living
United States
6 days using the app
March 6, 2024

Good and easy to use. I highly recommended this app for your store. Thanks

Mehrunnisa Clothing
Pakistan
3 months using the app