Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

January 22, 2024

Very easy to install! Love the mobile app, makes replying super easy. This app has such amazing features!

BulkMatchesUSA
United States
13 days using the app
February 28, 2024

This app so far is great! Very happy with it

baddiefulfashion
United States
5 months using the app
January 24, 2024

Seems great so far. Thank you Chatway

Mobius
United States
7 months using the app
April 12, 2024

Applicazione installata. Non la stiamo utilizzando molto ma al momento sembra funzionare bene.
I messaggi arrivano tutti, anche se l’utente chiude momentaneamente il browser. In ogni caso, se l’utente dovesse chiudere definitivamente la chat, la nostra risposta gli arriva via mail.
Nelle impostazione ci sono diverse lingue tra cui l’italiano. Tutto è molto facile e comprensibile, dall’installazione all’utilizzo.

Primordia Funghi
Italy
7 months using the app
February 19, 2024

Chatway excellent! It's the best chat app I've found. Smooth interface, customizable, and glitch-free. Plus, awesome support. Highly recommend it!

Boulgouiz
United Kingdom
11 days using the app
February 7, 2024

OMG!! I have downloaded and uninstalled so many live chat apps until I came across "Chatway" I must say I am so satisfied with this Chatway Live Chat!! I recommend this app to anyone that's looking for an easy and straight to the point app.

KaJeZi_Designs
United States
3 days using the app
January 24, 2024

Great simple chat app - would love to see FAQs option added, but it is really simple and the phone app works well also!

La Republica Superfoods
United States
4 days using the app
February 7, 2024

Great app, definitely worth the free demo price

Eurekas
Canada
4 months using the app
November 27, 2023

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization and instant messaging with customers through the app.

AVVO | Premium-Autopflege Schweiz
Switzerland
4 days using the app
January 29, 2024

Great live chat app so far. Perfected basic needs. Looking forward to more options

SandyCats
United States
7 days using the app