Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.
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Very easy to install! Love the mobile app, makes replying super easy. This app has such amazing features!
This app so far is great! Very happy with it
Seems great so far. Thank you Chatway
Applicazione installata. Non la stiamo utilizzando molto ma al momento sembra funzionare bene.
I messaggi arrivano tutti, anche se l’utente chiude momentaneamente il browser. In ogni caso, se l’utente dovesse chiudere definitivamente la chat, la nostra risposta gli arriva via mail.
Nelle impostazione ci sono diverse lingue tra cui l’italiano. Tutto è molto facile e comprensibile, dall’installazione all’utilizzo.
Chatway excellent! It's the best chat app I've found. Smooth interface, customizable, and glitch-free. Plus, awesome support. Highly recommend it!
OMG!! I have downloaded and uninstalled so many live chat apps until I came across "Chatway" I must say I am so satisfied with this Chatway Live Chat!! I recommend this app to anyone that's looking for an easy and straight to the point app.
Great simple chat app - would love to see FAQs option added, but it is really simple and the phone app works well also!
Great app, definitely worth the free demo price
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization and instant messaging with customers through the app.
Great live chat app so far. Perfected basic needs. Looking forward to more options