Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.
Refine
-
By rating
So far really loving this app. I had an issue using shopify inbox and looked for an alternative. This app seems to have everything I need and more! Really happy I found it. Looking forward to using it daily!
Good and easy to use. I highly recommended this app for your store. Thanks
Good Experience
I've been using it for few days, easy to set up and you can use it right away!
This chat system has been a life saver. The live chat available in the app works seamlessly for my shopify store. I would definitely recommend this app for it's easy to use features and it's minimalistic design
Only just installed and tested, but already very pleased with the ease of use, the configuration options and the look and feel. If you're looking for a Live Chat for your store, look no further. This is the one you want.
This app has been great this whole time and I love how they have a app so I can get notifications and don’t have to keep checking a website on my phone and I get my inbox filled with messages I can reply to in minutes from anywhere
This is definitely one of the better chat apps that we have used. The user interface and the mobile app are user friendly and makes keeping in contact with our customers so much easier.
Chatway has been a game-changer for our customer support. It's super easy to use, and it provides a seamless and efficient platform for live chat. The user-friendly interface and prompt notifications make communication with customers swift and effective. Highly recommend!
It runs smoothly and they reach out to find out if you need any help. Great!