Reviews (313)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

May 10, 2024

Amazing app. Works super well. It allows the whole team to collaborate and respond to the same messages. Once the issue is resolved, you can easily mark it as "resolved". Absolutely brilliant. No extra gimmicky configurations that are not important to operation.

Access Point Marine Services
Canada
35 minutes using the app
April 1, 2024

Fantastic live chat support app! Lightning-fast responses, user-friendly interface, and incredibly helpful features. The support team is outstanding - professional, friendly, and always ready to assist. Reliable and hassle-free, it's the perfect solution for quick and efficient customer service. Highly recommend! Inbox.

BA+HALA CLOTHING
Philippines
About 15 hours using the app
January 29, 2024

Great live chat app so far. Perfected basic needs. Looking forward to more options

SandyCats
United States
7 days using the app
November 27, 2023

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization and instant messaging with customers through the app.

AVVO | Premium-Autopflege Schweiz
Switzerland
4 days using the app
January 26, 2024

I’ve recently installed this chat box app and it’s one of the best chat box app, it’s easy to use and install, I highly recommend anyone who wants an chat box to install this app 5/5 stars !

Flotique
Switzerland
8 days using the app
Edited May 14, 2024

Great App, Works Really Well

Plumbing Market
Canada
3 months using the app
February 22, 2024

I really liked it, thanks to this application development team

CayThue24
Vietnam
3 months using the app
December 8, 2023

Great, minimalistic, and "plug and play" application. easy to install and use, highly recommended !

TerraGrun
Germany
2 months using the app
March 15, 2024

Simple functions and easy to use. A great app for a startup website.

Unburden Your Pocket with Atingbar
United States
About 2 months using the app
November 19, 2023

a very simple and easy to use app , does the job as it should, it could have more features with time, but as a start it's looking great.

Pyrodrone
United States
1 day using the app