Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

March 6, 2024

Exceptional customer service! Marvin was quick and relentless in finding answers to my questions. The app is clean, easy to use and works perfectly. The mobile app is the same. No glitching or delays. This app is FREE with almost all paid features. Well worth it. Chatway puts many other live chat apps to shame. Well done guys :)

Stoned Hilda
Australia
About 5 hours using the app
February 27, 2024

Amazing features! It's so simple and convenient. The inbox is promising too!

BuyHub express
United Kingdom
14 days using the app
January 31, 2024

This app is fantastic. Has it's own app to receive messages directly to your phone. Easy to connect. The live chat option is great. Immediate notifications to your phone and Email. Thank you Chatway Team :)

melomelo
Austria
2 days using the app
February 6, 2024

Amazing stuff, Karina has a passion to deal with queries and so on.

Hush Pauze
Ireland
4 months using the app
September 29, 2024

awesome

debgarcontainers
United States
December 3, 2023

IS VERY EASY TO USE AND VERY HELPFUL I LOVE IT

Fashion A&D
United Kingdom
About 1 month using the app
February 8, 2024

Really great live chat plugin. I really recomend this one.

DECOMURA
Poland
3 months using the app
May 3, 2024

Very easy and userfriendly! Thanks alot

Mobico
Norway
12 days using the app
March 6, 2024

Génial, tout est simplifié pour répondre facilement aux questions de nos clients, jusqu'à maintenant c'est la meilleur interface de live chat que j'ai utilisé ! Je recommande

Siyano
France
3 months using the app
February 1, 2024

really good app, and its free!!! thanks alot

Booz-Blocks
United States
27 days using the app