Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

May 15, 2024

"inbox" Die App funktioniert Super, keine Verzögerungen. Man kann Bilder senden alles Perfekt und simpel!

Jeluxo
Germany
4 months using the app
February 11, 2024

Love the live chat feature, it works perfectly

Home Convenience 24/7
United States
3 months using the app
May 10, 2024

Amazing app. Works super well. It allows the whole team to collaborate and respond to the same messages. Once the issue is resolved, you can easily mark it as "resolved". Absolutely brilliant. No extra gimmicky configurations that are not important to operation.

Access Point Marine Services
Canada
35 minutes using the app
March 15, 2024

Simple functions and easy to use. A great app for a startup website.

Unburden Your Pocket with Atingbar
United States
About 2 months using the app
June 24, 2024

Wonderful, instant chat, customer satisfaction is increased

Ezion
India
2 days using the app
February 8, 2024

Easy to use and lets us communicate with our customers quickly and efficiently :)

Father Sons
United Kingdom
9 days using the app
January 21, 2024

Really great app! Only been using for a few days but so far so good. Easy and simple interface and allows for live chat with indicators that you’re live. Integration with my Shopify store was seamless. Thank you Chatway!

Eye Spot Property Inspections LLC
United States
About 17 hours using the app
March 6, 2024

Great app, easy to install and has everything you need! I recommend!

All for Doll
Germany
6 days using the app
January 22, 2024

I am happy with the app, it is very easy to use.

mohad
Netherlands
2 months using the app
December 12, 2023

look crazy !
We re just starting with. Hope it will help our customers

Marly & Dan
France
2 days using the app