Reviews (313)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

February 11, 2024

Love the live chat feature, it works perfectly

Home Convenience 24/7
United States
3 months using the app
November 29, 2023

Excellent App. Easy to use with many settings to play with. I m very satisfied with the notifications too. Highly recommended!

My Store
Greece
About 2 months using the app
March 6, 2024

Great app, easy to install and has everything you need! I recommend!

All for Doll
Germany
6 days using the app
February 8, 2024

Easy to use and lets us communicate with our customers quickly and efficiently :)

Father Sons
United Kingdom
9 days using the app
January 21, 2024

Really great app! Only been using for a few days but so far so good. Easy and simple interface and allows for live chat with indicators that you’re live. Integration with my Shopify store was seamless. Thank you Chatway!

Eye Spot Property Inspections LLC
United States
About 17 hours using the app
January 22, 2024

I am happy with the app, it is very easy to use.

mohad
Netherlands
2 months using the app
December 12, 2023

look crazy !
We re just starting with. Hope it will help our customers

Marly & Dan
France
2 days using the app
March 6, 2024

Exceptional customer service! Marvin was quick and relentless in finding answers to my questions. The app is clean, easy to use and works perfectly. The mobile app is the same. No glitching or delays. This app is FREE with almost all paid features. Well worth it. Chatway puts many other live chat apps to shame. Well done guys :)

Stoned Hilda
Australia
About 5 hours using the app
May 3, 2024

Very easy and userfriendly! Thanks alot

Mobico
Norway
12 days using the app
February 27, 2024

Amazing features! It's so simple and convenient. The inbox is promising too!

BuyHub express
United Kingdom
14 days using the app