Reviews (313)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

Edited May 7, 2024

installment ultra easy and have android and ios software better than tidio.i think best live chat in the shopifyapp right now.

Dekadron
United States
12 days using the app
April 15, 2024

Good Support.Great app has all the feature that needed.

Euro sourcing sp. z o.o.
Poland
About 2 months using the app
March 6, 2024

has worked great in every possible way i have needed. super simple and easy to use. the live chat feature sends me notifications and allows me to get back to clients at any time

Astro Vinyl Art
United States
6 days using the app
February 15, 2024

Chatway's Live Chat is a great help for my store! It makes it look professional. The prompt customer service from Chatway ensures quick assistance, especially when navigating the app seems confusing. I highly recommend people who are building their store in shopify to use Chatway Live Chat.

Harvest's Best
Indonesia
17 days using the app
January 21, 2024

Awesome Makes my store look way better

Galaxy Ball
United States
5 months using the app
February 7, 2024

Really great app and very simple to set up. Customer service also responds really fast. Didn't expect this from a free app :)

Cartus Print
Romania
3 months using the app
June 4, 2024

It's easy to use.

HIQILI Official Store
China
About 1 month using the app
November 18, 2023

live chat has been great!!! Thank you much for this tool, we have a online and this is amazing, really fast and efficient, highly recommended!!!!

Global Home Services
United States
4 months using the app
August 1, 2024

gut, die App erfüllt Ihren Zweck

Manzude
Germany
About 18 hours using the app
Edited March 13, 2024

The best app ever from all the similar apps I have used till now , Great work. Keep it up

ABHIJEETH MART
India
29 days using the app