Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

January 8, 2024

Thank you so much for all this opportunity, all i have to say is that this app is amazing and so cool. but it needs a little more upgrade . Thank you so much!!

LC
Nigeria
About 2 months using the app
May 8, 2024

This application is incredibly useful and very user-friendly especially the inbox! Excellent work!

AO the Label
Australia
2 days using the app
Edited June 25, 2024

great app and it works fast and smoothly

Lid lace
United Kingdom
4 months using the app
April 17, 2024

This app is great! The set up and customization was easy and fast. You get notifications on your email inbox or phone and you can easily give support to customers even when you are not on your computer!

Luxor Finland
Finland
1 day using the app
April 15, 2024

Good Support.Great app has all the feature that needed.

Euro sourcing sp. z o.o.
Poland
About 2 months using the app
December 10, 2023

I just started using this live chat; it has been great. Customer support is quick to respond which I find very supportive. I will recommend this app to anyone.

All-in-One Kingzola
Ireland
About 1 month using the app
Edited March 13, 2024

The best app ever from all the similar apps I have used till now , Great work. Keep it up

ABHIJEETH MART
India
29 days using the app
May 11, 2024

Easy to setup. So far so good and no issues.

Portable Power Station
Australia
About 2 months using the app
Edited May 7, 2024

installment ultra easy and have android and ios software better than tidio.i think best live chat in the shopifyapp right now.

Dekadron
United States
12 days using the app
February 27, 2024

I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.

NZ Pump And Water Filters
New Zealand
8 days using the app