Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.
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This app is great, they have a great live chat addition to my website and also an app that I can respond to and see the messages people send through the live chat. I can check these anytime anywhere it's great.
Convenient for chatting. I tried it and it was good.
Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.
Added live chat to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Great app!
Chatway works great for us!
I like this APP. It is simple straight forward and easy to set up. At the same time, it can support chat configurations with the same settings for different domain names, which is very useful to me.
Works great very simple to use too
Convenient and simple feature that will help you to stay in touch with your customers. We are using this app for a few weeks and we are satisfied. The only thing I can think about that would make this app even cooler is a built in translator.
Easy to use app. Well organised interface. Loved it.