Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

March 18, 2024

This app is great, they have a great live chat addition to my website and also an app that I can respond to and see the messages people send through the live chat. I can check these anytime anywhere it's great.

My Store
United States
5 months using the app
May 28, 2024

Convenient for chatting. I tried it and it was good.

JNBCANADA
Canada
10 days using the app
May 10, 2024

Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.

Sylvia's Unlimited Shop
United States
9 days using the app
January 9, 2024

Added live chat to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

WDT Tool
Denmark
9 months using the app
July 8, 2024

Great app!

Mogo-VN-Stickershop
Malaysia
9 days using the app
June 12, 2024

Chatway works great for us!

Trend Trackers
Spain
2 months using the app
April 2, 2024

I like this APP. It is simple straight forward and easy to set up. At the same time, it can support chat configurations with the same settings for different domain names, which is very useful to me.

Nimo
United States
18 days using the app
May 10, 2024

Works great very simple to use too

DUDV2 Custom 3D Printing
United States
5 months using the app
February 13, 2024

Convenient and simple feature that will help you to stay in touch with your customers. We are using this app for a few weeks and we are satisfied. The only thing I can think about that would make this app even cooler is a built in translator.

ETNA Shirts
United States
19 days using the app
May 9, 2024

Easy to use app. Well organised interface. Loved it.

Warm Hugg
India
About 2 months using the app