Reviews (312)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

May 9, 2024

Easy to use app. Well organised interface. Loved it.

Warm Hugg
India
About 2 months using the app
July 1, 2024

1 minute installation, app works perfect. 5 stars!

Quizify
Germany
About 1 hour using the app
March 18, 2024

This app is great, they have a great live chat addition to my website and also an app that I can respond to and see the messages people send through the live chat. I can check these anytime anywhere it's great.

My Store
United States
5 months using the app
May 20, 2024

Prompt responses, easy to setup with customised design

SUPER PIG
United Kingdom
25 days using the app
February 1, 2024

It's an easy to use app and has great customer service! I can cater to my customers efficiently. I've only started shopify and this was a great way to help me connect with customers that need my help. Glad to be a user of Chatway. <3

IAM Worldwide Holistic Health & Wellness Products PH
Philippines
3 months using the app
January 10, 2024

Downloaded the app for Live Chat and I am impressed how easy it is to set up and use. It is beautifully designed as well. I was using the app within minutes of downloading. Works really well and is user friendly!

herbstore&herbalist
Ireland
9 months using the app
May 5, 2024

Amazing service when it comes to replying to our inbox to contact our customers

Up And Down Stores
United States
21 days using the app
April 2, 2024

I like this APP. It is simple straight forward and easy to set up. At the same time, it can support chat configurations with the same settings for different domain names, which is very useful to me.

Nimo
United States
18 days using the app
May 28, 2024

Feature packed and stable. Well worth trying

Priority Prizes
United Kingdom
About 1 month using the app
May 10, 2024

Perfect app to make the conversation easy with customers

Femalfit
United States
29 days using the app