Reviews (356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales through its live chat and FAQ features. They value the real-time interaction, efficient handling of inquiries, and the app's customization options that align with their brand. The app is noted for its lightweight, reliable performance and user-friendly mobile interface. Customer support is also praised for being responsive and effective.
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I recently started using the app and I am very happy with it so far. I especially like the fact that I was able to customize the message and colours to match the aesthetic of the website. I also really like that I am able to download the app on my phone which allows me to chat with customers on the go and reply their queries in a timely fashion. I would definatly recommend Chat Way.
Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.
Looks like a pretty good live chat app. Especially since it's currently free.
Good app. Hopefully they develop it a bit further to add more functions like when team are logged in but away from their desk so we can ask the customer for their email address.
Amazing app. It has been really helpful for my business. Karina and the team Weare always accessible and sorted out any issues almost immediately. Definitely recommended!
It's a great app.
Chatway is a fantastic app with a user-friendly interface and powerful features. Still exploring, but very impressed so far!
I was highly recommended this chat as another one was slowing down my store. This is super fast and super easy to put in and wont slow your site down! Thankyou Chatway!
It’s an amazing app! I use it on my shop and it’s really helpfull
Very useful and convenient.