Reviews (356)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through its live chat and FAQ features. They value the real-time interaction, efficient handling of inquiries, and the app's customization options that align with their brand. The app is noted for its lightweight, reliable performance and user-friendly mobile interface. Customer support is also praised for being responsive and effective.

April 25, 2024

I recently started using the app and I am very happy with it so far. I especially like the fact that I was able to customize the message and colours to match the aesthetic of the website. I also really like that I am able to download the app on my phone which allows me to chat with customers on the go and reply their queries in a timely fashion. I would definatly recommend Chat Way.

Amoke Ade Hair
United Kingdom
15 days using the app
Edited May 28, 2024

Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.

Basketball Jersey World
Australia
29 days using the app
May 27, 2024

Looks like a pretty good live chat app. Especially since it's currently free.

Toys 'N' Geek
United Kingdom
6 months using the app
May 29, 2024

Good app. Hopefully they develop it a bit further to add more functions like when team are logged in but away from their desk so we can ask the customer for their email address.

Peekyboo
Australia
About 1 month using the app
April 29, 2024

Amazing app. It has been really helpful for my business. Karina and the team Weare always accessible and sorted out any issues almost immediately. Definitely recommended!

Casa Shrooms
Canada
2 months using the app
September 18, 2024

It's a great app.

TechLoom
United Kingdom
3 months using the app
July 4, 2024

Chatway is a fantastic app with a user-friendly interface and powerful features. Still exploring, but very impressed so far!

SNIPAX
Egypt
2 months using the app
March 5, 2024

I was highly recommended this chat as another one was slowing down my store. This is super fast and super easy to put in and wont slow your site down! Thankyou Chatway!

www.skin-rg.com
United Kingdom
About 1 month using the app
July 9, 2024

It’s an amazing app! I use it on my shop and it’s really helpfull

Bull's Power
Italy
4 months using the app
July 30, 2024

Very useful and convenient.

One Attack Discs
Hong Kong SAR
3 months using the app