Reviews (312)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
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This app is great, they have a great live chat addition to my website and also an app that I can respond to and see the messages people send through the live chat. I can check these anytime anywhere it's great.
Prompt responses, easy to setup with customised design
It's an easy to use app and has great customer service! I can cater to my customers efficiently. I've only started shopify and this was a great way to help me connect with customers that need my help. Glad to be a user of Chatway. <3
Downloaded the app for Live Chat and I am impressed how easy it is to set up and use. It is beautifully designed as well. I was using the app within minutes of downloading. Works really well and is user friendly!
Amazing service when it comes to replying to our inbox to contact our customers
I like this APP. It is simple straight forward and easy to set up. At the same time, it can support chat configurations with the same settings for different domain names, which is very useful to me.
Feature packed and stable. Well worth trying
Perfect app to make the conversation easy with customers
Added live chat to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
The live chat is great, can directly reply from your phone, and it is smooth