Reviews (356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales through its live chat and FAQ features. They value the real-time interaction, efficient handling of inquiries, and the app's customization options that align with their brand. The app is noted for its lightweight, reliable performance and user-friendly mobile interface. Customer support is also praised for being responsive and effective.
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So far so good in the live chat installation, set-up and customer service.
Lovely app, does everything you need it to do and for free! Inbox is very nicely detailed as well! Switched from Tidio, because they were pushing their subscriptions too hard
5/5 LOVE THIS APP! TOP TIER! STAY LIKE THIS FOREVER. MAYBE ADD A PAID FEATURE LIKE BEING ABLE TO SEE FAQ OR INTEGRATING WITH BUSINESS TELEPHONE FOR PHONE CUSTOMER SERVICE
I like this APP. It is simple straight forward and easy to set up. At the same time, it can support chat configurations with the same settings for different domain names, which is very useful to me.
Great app! Easy to use and access your inbox trough your phone. Incredibly easy to set up.
This live chat is easy to install and use. It is a great way to communicate with my customers online
this is an easy to use app! it has helped me stay connected with my clients!!
has worked great in every possible way i have needed. super simple and easy to use. the live chat feature sends me notifications and allows me to get back to clients at any time
I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.
Great app to use!
Really easy to install and navigate, love the mobile app too so that you can stay update to date with your website enquiries on the go.
The helpdesk have also been really great and friendly :)