Reviews (312)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
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Great Customer Service, fixed my issue very quickly
I was highly recommended this chat as another one was slowing down my store. This is super fast and super easy to put in and wont slow your site down! Thankyou Chatway!
The app is super friendly and has a comfortable inbox. You can either download their app on your iPhone/Android or connect it to Shopify app or via email.
Chat way the chat app is the best chat for your website. It has made my website much much more organized and more professional. I have gotten more sessions when I had gotten the app. It is very very good.
Great app to use!
Really easy to install and navigate, love the mobile app too so that you can stay update to date with your website enquiries on the go.
The helpdesk have also been really great and friendly :)
This app is great! The set up and customization was easy and fast. You get notifications on your email inbox or phone and you can easily give support to customers even when you are not on your computer!
installment ultra easy and have android and ios software better than tidio.i think best live chat in the shopifyapp right now.
Good Support.Great app has all the feature that needed.
has worked great in every possible way i have needed. super simple and easy to use. the live chat feature sends me notifications and allows me to get back to clients at any time
Chatway's Live Chat is a great help for my store! It makes it look professional. The prompt customer service from Chatway ensures quick assistance, especially when navigating the app seems confusing. I highly recommend people who are building their store in shopify to use Chatway Live Chat.