Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
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Great app better then other expensive apps
this has help out business so much! thank you
Absolutely amazing App and free of charge. Thank you so much for providing such a great service!
Excellent, super easy to use and 100% free!!
Chat App is a great app for customer support. It has an easy UI and the support team from the app is really helpful! Definitely a must-have in your store :)
We were looking for a live chat service that could automatically notify us when a customer left our website.
Chatway is almost the only live chat service that can notify customers, and it's free!
We can't wait to see updates to the FAQ, quick reply feature, and more.
Thanks for making such a great product :)
Chatway's Live Chat & Helpdesk is a tremendous help for my new store! Their customer support chat has been invaluable—whenever I've needed guidance on using the platform, they've been prompt and incredibly helpful. It's made a significant difference in boosting customer satisfaction as I navigate the early stages of my business.
The chatbox has been helpful for people who had questios about my store
So far really loving this app. I had an issue using shopify inbox and looked for an alternative. This app seems to have everything I need and more! Really happy I found it. Looking forward to using it daily!
I recommend the live chat because it is user friendly and it's easy to install.