Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
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This app has been great this whole time and I love how they have a app so I can get notifications and don’t have to keep checking a website on my phone and I get my inbox filled with messages I can reply to in minutes from anywhere
This app is essential for most Shopify owners. It effectively fulfills its purpose, and with the mobile app, you can respond from anywhere at any time.
Best App for Chat on a shop web page. Live chat is the best way to be connected with customers. Great app i recommend it.
The software experience is very good, it can chat in real-time and is very useful for Shopify sellers at all stages.
Very simple, easy to install without seven layers of options. Really helpful that you can download on your phone so you can respond even out of the office if needed. Customer service agents are very friendly and personable and know what they're doing.
It runs smoothly and they reach out to find out if you need any help. Great!
Good and easy to use. I highly recommended this app for your store. Thanks
Live chat has been a useful tool for my business. It helps me communicate with my clients and convert customers. I am very pleased and looking forward to the upcoming additions.
Only just installed and tested, but already very pleased with the ease of use, the configuration options and the look and feel. If you're looking for a Live Chat for your store, look no further. This is the one you want.
Chatway exceeded my expectations with its seamless live chat feature. Their app is simple, functional and is all I've been looking for in a live chat app. I was particularly impressed by their prompt response to a feature request I made which was noted and implemented very quickly. I highly recommend Chatway for its outstanding live chat functions, commitment to satisfaction of their clients, and their personable support.