Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
Refine
-
By rating
Perfect app! I use everyday with my shop. It’s sync perfectly and i can chat with my customers.
Chatway exceeded my expectations with its seamless live chat feature. Their app is simple, functional and is all I've been looking for in a live chat app. I was particularly impressed by their prompt response to a feature request I made which was noted and implemented very quickly. I highly recommend Chatway for its outstanding live chat functions, commitment to satisfaction of their clients, and their personable support.
This chat system has been a life saver. The live chat available in the app works seamlessly for my shopify store. I would definitely recommend this app for it's easy to use features and it's minimalistic design
I've been using it for few days, easy to set up and you can use it right away!
Definitely recommend this app. The app works really well and the live chat function has enabled us to take customer queries in real time. Devs were very fast and friendly when assistance was required. Keep up the great work guys and all the best!
Applicazione installata. Non la stiamo utilizzando molto ma al momento sembra funzionare bene.
I messaggi arrivano tutti, anche se l’utente chiude momentaneamente il browser. In ogni caso, se l’utente dovesse chiudere definitivamente la chat, la nostra risposta gli arriva via mail.
Nelle impostazione ci sono diverse lingue tra cui l’italiano. Tutto è molto facile e comprensibile, dall’installazione all’utilizzo.
Chatway has been a game-changer for our customer support. It's super easy to use, and it provides a seamless and efficient platform for live chat. The user-friendly interface and prompt notifications make communication with customers swift and effective. Highly recommend!
This is definitely one of the better chat apps that we have used. The user interface and the mobile app are user friendly and makes keeping in contact with our customers so much easier.
This app so far is great! Very happy with it
Very easy to install! Love the mobile app, makes replying super easy. This app has such amazing features!