Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

November 18, 2023

live chat has been great!!! Thank you much for this tool, we have a online and this is amazing, really fast and efficient, highly recommended!!!!

Global Home Services
United States
4 months using the app
October 24, 2023

A great app, easy to install and to use, having live chat on the our site makes it a lot easier for the customer, and means we do not have to sit by the phone all day. I would definitely recommend Chatway to anybody thinking of installing this type of app

Kandy Merch
United Kingdom
3 months using the app
October 22, 2023

Very Nice Performance

Epic Empire Shop
United States
About 2 months using the app
December 3, 2023

6

BIGBIG WON
Hong Kong SAR
2 days using the app
May 2, 2024

App di inbox molto buona, consiglio l’aggiunta di una sezione FAQ e di risposte automatiche, il resto molto bello

Compyhaven
Italy
October 24, 2023

awesome app

Fashion Republik
Kenya
14 days using the app
October 25, 2023

This app is actually much easier to use than one I previously tried. It’s very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It’s totally worth using and trying out.

Orion's Corner
United States
4 days using the app
November 14, 2023

Definitely recommend this app. The app works really well and the live chat function has enabled us to take customer queries in real time. Devs were very fast and friendly when assistance was required. Keep up the great work guys and all the best!

Kookaburra Toys
Australia
3 days using the app
November 21, 2023

I'm very happy with this chat app! Very easy to install and figure out. Great way to be engaged with my customers:) Thank you Chatway!!

Marquage Studio
United States
1 day using the app
October 14, 2023

not bad,it works,but it still can be better

SP Sublimation
China
1 day using the app