Reviews (311)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

July 30, 2024

Very useful and convenient.

One Attack Discs
Hong Kong SAR
3 months using the app
August 1, 2024

Lovely app, does everything you need it to do and for free! Inbox is very nicely detailed as well! Switched from Tidio, because they were pushing their subscriptions too hard

Flopis
Lithuania
1 day using the app
August 5, 2024

This live chat is easy to install and use. It is a great way to communicate with my customers online

The CBD Wellness Store
United States
2 days using the app
July 17, 2024

Chatway is an incredibly valuable tool for my shop, offering seamless inbox and chat features that work perfectly. The Chatway team is prompt in responding to my questions and listens to their users/incorporates user feedback into the app. It’s one of the best apps on the platform for anyone needing a chat or inbox feature for their shop. Highly recommended!

Lumas Media
Austria
3 days using the app
July 12, 2024

highly recommended, really helps me to get touch with every costumer and helps me to scale my site, keep going guys ❤

hmaraa
Israel
7 days using the app
October 21, 2024

It's helpful for my business,exspecial inbox.

ManTong
United States
8 days using the app
August 19, 2024

Great, simple and effective. The reason I went for chatway, I wanted someting straightforward easy to use and effective for the main purpose of web chat and chatway fulfills that.

My Castle Decor
Czechia
About 16 hours using the app
July 4, 2024

Chatway is a fantastic app with a user-friendly interface and powerful features. Still exploring, but very impressed so far!

SNIPAX
Egypt
2 months using the app
October 22, 2024

Ik vind het een handige app/tool en heeft mooie functionaliteiten.

Thebabiescare
Belgium
18 days using the app
July 17, 2024

Great app, using this on my shop and it works perfectly. You get messages straight to your inbox and the customer service is superb

Tenth Gate Meditation
United Kingdom
3 days using the app