Reviews (359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and improving business operations. It boosts conversion rates and customer satisfaction with real-time chat and an efficient FAQ feature. The app integrates seamlessly with Shopify, offers customizable aesthetics, and provides immediate chat notifications. Its lightweight design ensures no slowdown on websites. The support team is praised for their responsiveness, and the mobile functionality is valued for managing interactions on the go.

January 29, 2025

Great customer service. Great app

MO-POWA
United States
About 1 month using the app
October 28, 2024

One of the most useful apps that ever used! Don’t miss their 14days free trial offer fellas!!

Dudoll
United Kingdom
About 1 month using the app
October 9, 2024

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway.

After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers.

I strongly recommend this app for Shipify webshops.

Q.ik shop
Spain
4 months using the app
January 16, 2025

Works well.

Nutrient Farm
United States
23 days using the app
February 4, 2025

I was looking for cheap and simple live chat application and this app meets my expectations

CalmRings
Poland
About 3 hours using the app
October 7, 2024

It is an amazing live chat app to communicate with costumers and the in-built app is also great, you can answer costumers from your phone. The Setup is also easy and takes about 10 minutes.

Benelux Shops
Belgium
About 2 months using the app
Edited February 19, 2025

Great working.

Globex bazaar portal
United Arab Emirates
8 days using the app
December 10, 2024

Inbox was very helpful

Amazed'On
Bangladesh
About 1 month using the app
January 17, 2025

Great features, flexible pricing

Yard Sign Wizards
United States
8 days using the app
October 31, 2024

I just started using Chatway. It's very easy to set up and use. Instant messages through the App no delay at all. It's very responsive.

Paws & Palettes
Australia
6 days using the app