Reviews (321)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat support app for its real-time customer interaction, ease of installation, and user-friendly interface. The FAQ feature and mobile accessibility enhance customer service, while the responsive support team quickly resolves issues. Features like chat widget customization, multi-user access, and integration with other platforms boost efficiency. The free version offers great value, contributing to increased conversion rates.

August 28, 2024

Fantastic widget for having a live chat feature on a Shopify site. Integrates well with a Facebook Business page as well.

NIELSEN LIGHT
Denmark
About 12 hours using the app
August 26, 2024

Responsive team helped with SEO on the widget and made it super fast and reliable. Will definitely be buying a few more subscriptions!

LOREC Ranch Home Furnishings
United States
1 day using the app
November 14, 2024

It's a great app. Good inbox function, Reliable, notifies expeditiously.

Game Room Masters
United States
3 days using the app
October 22, 2024

Ik vind het een handige app/tool en heeft mooie functionaliteiten.

Thebabiescare
Belgium
About 1 month using the app
July 11, 2024

I would recommend this app to everyone, it's very useful and the best part of it, is it's live chat we can directly chat with our customers in live and it's also easy to use.

Boldbreez
India
22 days using the app
October 21, 2024

It's helpful for my business,exspecial inbox.

ManTong
United States
8 days using the app
July 30, 2024

Very useful and convenient.

One Attack Discs
Hong Kong SAR
3 months using the app
August 1, 2024

Lovely app, does everything you need it to do and for free! Inbox is very nicely detailed as well! Switched from Tidio, because they were pushing their subscriptions too hard

Flopis
Lithuania
1 day using the app
August 5, 2024

This live chat is easy to install and use. It is a great way to communicate with my customers online

The CBD Wellness Store
United States
2 days using the app
July 17, 2024

Chatway is an incredibly valuable tool for my shop, offering seamless inbox and chat features that work perfectly. The Chatway team is prompt in responding to my questions and listens to their users/incorporates user feedback into the app. It’s one of the best apps on the platform for anyone needing a chat or inbox feature for their shop. Highly recommended!

Lumas Media
Austria
3 days using the app