Reviews (312)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
Refine
-
By rating
Great app, using this on my shop and it works perfectly. You get messages straight to your inbox and the customer service is superb
I recently integrated Chatway into my store, and it has exceeded my expectations. This live chat app provides all the necessary features and configurations, executed flawlessly. It’s exactly what I needed to enhance customer interaction and support.
So far so good in the live chat installation, set-up and customer service.
Very good and efficient to communicTe with customers
Love it,
Prima app, goede ondersteuning
Perfect app to help costumers
WOW，It's a super facilitate app.We are a new player of shopify,Chatway help us to build the chat system quickly.More usefully,when guests leave the message.we can see the source page,so we can accurately respond to them
i love it
Great app! Easy to use and access your inbox trough your phone. Incredibly easy to set up.