Reviews (362)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and improving business operations. It boosts conversion rates and customer satisfaction with real-time chat and an efficient FAQ feature. The app integrates seamlessly with Shopify, offers customizable aesthetics, and provides immediate chat notifications. Its lightweight design ensures no slowdown on websites. The support team is praised for their responsiveness, and the mobile functionality is valued for managing interactions on the go.

November 17, 2024

Easy to use and reliable app

Anker Singapore
Singapore
11 months using the app
November 25, 2024

Just installed it. Much better interface than native shopify app. The big thing for us was the size of the icon. The shopify inbox app was covering up payment icons and overlapping some buttons in mobile view. But after installing chatway, we see many more options that we previously didn't think we needed so that was a nice plus.

Osone™
United States
32 minutes using the app
October 31, 2024

I just started using Chatway. It's very easy to set up and use. Instant messages through the App no delay at all. It's very responsive.

Paws & Palettes
Australia
6 days using the app
October 25, 2024

I've been using this chat app for a while now, and it has exceeded my expectations! The app is incredibly lightweight, which makes it fast and easy to use without draining my phone’s battery. The team behind it is super helpful and responsive, always ready to assist with any questions or concerns. Plus, the features are just what I need—intuitive and versatile. Highly recommend it to anyone looking for a smooth chat experience!

Polkadots
Pakistan
About 13 hours using the app
November 13, 2024

Application très professionnelle! Elle fonctionne vraiment bien et tout est modifiable. La version gratuite est donné un grand plus à cette application. La meilleure que j’ai utilisée.

4Gamer
Belgium
3 months using the app
October 27, 2024

chatway is a great app to build trust with the customers. seriously its so good engage with customers who don't know what to buy, I have skin care brand so i'm so happy i find this app to get to know my customers so fast, thanks chatway

Ornella
Pakistan
1 day using the app
October 23, 2024

All works smoothly, very happy with the app as well

desiclast
Germany
About 1 month using the app
January 30, 2025

Great app

Fancyarrangements
United States
17 days using the app
September 18, 2024

The live chat has been a great a addition to our store and the support team was very prompt as well. Highly recommended for new businesses who want a chat system in their website

Scentique
United Arab Emirates
3 months using the app
November 7, 2024

good and eazy product

miKart
Pakistan
About 2 months using the app