Reviews (362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions and improving business operations. It boosts conversion rates and customer satisfaction with real-time chat and an efficient FAQ feature. The app integrates seamlessly with Shopify, offers customizable aesthetics, and provides immediate chat notifications. Its lightweight design ensures no slowdown on websites. The support team is praised for their responsiveness, and the mobile functionality is valued for managing interactions on the go.
Refine
-
By rating
Easy to use and reliable app
Just installed it. Much better interface than native shopify app. The big thing for us was the size of the icon. The shopify inbox app was covering up payment icons and overlapping some buttons in mobile view. But after installing chatway, we see many more options that we previously didn't think we needed so that was a nice plus.
I just started using Chatway. It's very easy to set up and use. Instant messages through the App no delay at all. It's very responsive.
I've been using this chat app for a while now, and it has exceeded my expectations! The app is incredibly lightweight, which makes it fast and easy to use without draining my phone’s battery. The team behind it is super helpful and responsive, always ready to assist with any questions or concerns. Plus, the features are just what I need—intuitive and versatile. Highly recommend it to anyone looking for a smooth chat experience!
Application très professionnelle! Elle fonctionne vraiment bien et tout est modifiable. La version gratuite est donné un grand plus à cette application. La meilleure que j’ai utilisée.
chatway is a great app to build trust with the customers. seriously its so good engage with customers who don't know what to buy, I have skin care brand so i'm so happy i find this app to get to know my customers so fast, thanks chatway
All works smoothly, very happy with the app as well
Great app
The live chat has been a great a addition to our store and the support team was very prompt as well. Highly recommended for new businesses who want a chat system in their website
good and eazy product